Technical Lead L5 (Ops Pod) at Hertility Health

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

90000.0

Posted On

09 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Cross-Functional Collaboration, Delivery Excellence, Process Improvement, Leadership Experience, Full Stack Mastery, AI/ML Fluency, Ops Mindset, Security, Stability

Industry

Biotechnology Research

Description

Technical Lead L5 (Ops Pod) 📆 40 hours per week, permanent role 🌍 UK, Remote 💰 £80-£90k (We're transparent about our salary range - most offers start at the lower end, with room to grow based on performance.) Why Hertility? Hertility was born out of a need for preventative, personalised and dedicated expert healthcare across a woman’s hormonal lifespan. Hertility’s at-home diagnostic testing, telemedicine, treatments, prescriptions, and clinical services provide advanced insights into reproductive health, fertility decline, and the onset of menopause, as well as the diagnosis of 18 conditions. Hertility reduces diagnosis times for some conditions from nine years to six days. 🚀 Having done over 22 clinical studies and published in leading scientific journals and presented at over 25 National and International scientific and clinical conferences, Hertility is committed to expanding its research and clinical programmes, deepening our understanding of reproductive health and influencing policy. By setting a new standard of scientific rigour and education in women’s health, we’re nurturing the Mother of all Movements. One powered by a new generation of women backing themselves, their bodies and their life choices, from menstruation through menopause. Why You’ll Love This Role ❤️ You will be a foundational engineering hire, securing the platform for our next stage of growth. You’ll balance the "need for speed" with the absolute necessity of security and stability in a healthcare environment. You won't just be managing a team; you’ll be a technical visionary working directly with the Head of Engineering, the Product and Design teams, the Data team, and Clinical leads to define what the future of women’s health-tech looks like. What You’ll Be Doing 🌟 While our Customer Pod builds the experience the world sees, the Ops Pod builds the sophisticated infrastructure that makes the revolution possible. As the Technical Lead for Ops Pod, you will lead the team responsible for our most complex internal systems: our Patient Management System (PMS), in-house telemedicine and video platforms, clinician management tools, and the intricate logistics engine behind our blood testing kits. We are entering a new era of AI-driven healthcare. You will oversee the integration of Large Language Models (LLMs) for automated clinical letter writing and call summarisation, as well as Machine Learning models for scan image analysis. This is a high-impact role where you ensure our clinical and ops teams have state-of-the-art tools to deliver care. To be clear, we are not looking for experts in building ML models, rather the knowledge of how to incorporate them into a complex software system. What We’re Looking For 🎯 Delivery & Team Management: Lead a Team of Engineers: Line manage 2–6 developers, providing mentorship, career coaching, and performance management. Cross-Functional Collaboration: Partner with the Data, Clinical, Product, and Design teams to build the product roadmap and provide the "engineering point of view." Delivery Excellence: Take ownership of the OpsPod delivery cycle, estimating work accurately and ensuring the team hits milestones on time. Process Improvement: Proactively monitor the tech support board and take ownership of complex tickets that impact clinical operations. About you: L5 Leadership Experience: You have a proven track record of managing engineering teams, delivering complex projects, and managing stakeholders in a fast-paced environment. Full Stack Mastery: Expert command of TypeScript, React, GraphQL, Postgres, and AWS. AI/ML Fluency: You understand how to hook into LLMs and ML models safely and effectively. The "Ops" Mindset: You enjoy solving the "invisible" problems, optimising workflows for clinicians and operations teams to make their lives easier. Security & Stability: A deep understanding of how to move fast without breaking things, especially in a regulated environment. Your Team 💪🏼 You will report directly to Jack Pickard (Head of Engineering) and work alongside the Technical Lead of the Customer Pod. You will lead a dedicated pod of engineers and work closely with our Product, Design, Data and Clinical teams to ensure our operational systems are as innovative as our patient-facing ones. Our Culture & Values 🌈 At Hertility, we’re all about ovary-acting with purpose! We believe in a world where every womb has access to the healthcare it needs. We’re bold, focused, dependable and proud - lifting each other up, working with heart and staying true to our mission.💪 Ready to Apply? 📅 Apply by: Friday 22nd January Interview Process: Initial Phone Interview: A 15 minute conversation with a member of our Talent Team. Technical Experience & Values Interview: A 30-minute call with Jack (Head of Engineering) to explore your technical background, problem-solving approach, and alignment with our engineering values and ways of working. Task & Technical Discussion: You'll be asked to complete a short technical task before this stage. The discussion will be held with Jack and Maxim (Customer Pod Tech Lead), focusing on how you approached the problem, your decision-making process, and how you communicate technical concepts. Product & Design Collaboration Interview: A 20 minute call with Tulsi (Director of Product and Technology) and Mathilde (Senior Product Designer) to understand how you collaborate across Product and Design, communicate in cross-functional environments, and contribute to a strong team culture. Final Interview: A final stage interview will be two parts with a 15 minute conversation with Dr.Natalie Getreu our COO and Co-Founder and a 15 minute conversation with Helen O’Neill our CEO and Founder. If you’re excited to be part of a team that’s redefining women’s health, apply now! We can’t wait to meet you. 🎉 Perks & Benefits 🎉 🌴 33 Days of Paid Leave: Includes public holidays, 🎄3 Days Discretionary Additional time off between Christmas and New Year. 🧬 We are Reproductively Responsible™ 💻 Company Laptop: The tech you need to succeed! 🏠 Remote-First: Work from anywhere with the flexibility to do what matters most to you. 🕒 Flexible Working Hours: 40 hours per week, with the freedom to choose your start and finish times. We trust our team to manage their schedules and deliver great results. 🌱Wellbeing: Receive a £40 monthly wellbeing allowance to spend on anything that brings you joy. 💼 Pension Scheme: 5% employer contribution salary sacrifice pension with a 5% employee match. 💆 Mental Health Support: In house counselling available anytime. 🩺 Free Hertility Services: Complimentary hormone and fertility tests for you, plus discounts for friends and family. 👶 Enhanced Parental Leave & First-Time Parents Benefits: Support through all stages of family life. 🩸 Menstrual Leave: Time to rest and restore when your body’s rhythms change. 💰 Financial Advisor Access: Get guidance on financial planning. 🏖 Work from Anywhere: Embrace true flexibility with the option to work from anywhere in the world - one month per destination, up to 12 countries across 12 months. 💸 Monthly Wellbeing Allowance: £40 per month Happl wellbeing allowance to be spent on anything that improves your wellbeing. 🌍 We’re Here to Support You At Hertility, we want every candidate to feel comfortable and confident throughout the hiring process 💛. If you need any adjustments, whether that’s interview timings, communication preferences, or accessibility support, just drop us a line and let us know how we can help. 🤝 Diversity & Inclusion Just like the diversity in every cell, Hertility thrives on a range of perspectives and experiences. We’re proud to be an equal opportunity employer and celebrate the unique contributions each team member brings to our work. 🌍

Responsibilities

As the Technical Lead for Ops Pod, you will lead the team responsible for complex internal systems, ensuring the integration of AI-driven healthcare solutions. You will oversee the delivery cycle and collaborate with various teams to enhance operational systems.