Technical Manager - Customer at Barfoots of Botley

Bognor Regis, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Communication Skills, Interpersonal Skills, Quality Management, Project Management, Attention To Detail, Commercial Awareness, Relationship Building, Food Safety, HACCP, Supplier Compliance, Data Analysis, Continuous Improvement, Organizational Skills, MS Office Proficiency, FMCG Experience

Industry

Food and Beverage Manufacturing

Description

The Role An exciting opportunity for a talented Customer focussed Technical Account Manager to join our busy Team. Applications are invited from committed, reliable and proactive individuals, capable of operating efficiently in a fast paced, dynamic working environment. Reporting directly to the Senior Technical Account Manager, candidates will have strong communication and interpersonal skills, confident of liaising at all levels both internally and externally, helping to maximise client engagement and unlock new business opportunities. Highly organised with exceptional attention to detail, the Customer Technical Manager will manage high profile retail accounts by interacting directly with the Technical and Commercial managers. Delivering the business and technical strategy for each customer, whilst driving quality through collaborative, quality improvement plans involving the supply base, factory, farm and customer. Duties will also include analysing and managing customer performance data and enabling continuous improvement prioritisation. You will be working across the business to ensure customer requirements are communicated and met. Key Responsibilities Provide Technical Support to Customer contacts, primarily Technical and Commercial Managers On-board new suppliers to relevant customer systems Communicate and implement strategy plans internally Develop quality improvement plans Customer site visits and pre-production runs Maintain customer score cards to seek and achieve continuous improvement Manage NPD and EPD product launches and packaging trials Required Knowledge, Skills & Experience Excellent communication and presentation skills Commercial awareness Strong interpersonal and relationship building ability Previous experience in Quality or Technical Management (or equivalent discipline) Previous FMCG or Food/Produce experience desirable Knowledge of retailer codes of practice, requirements & systems desirable Strong organisational skills and attention to detail Effective project/priority management Food Safety Level 2 HACCP Level 2 UK driving licence and ability to travel within the UK Proficient in the use of MS Office applications, emails and the internet Previous experience of Supplier compliance systems, Global GAP, Red Tractor, SMETA Why Work for Barfoots? Investors In People Silver Award status. Company pension scheme 24/7 Online GP access Life Assurance Employee Assistance Program Benefits Platform Development opportunities Discounted leisure membership Discounted vegetable box scheme Cycle to work scheme Free onsite parking Approved training centre for Highfield qualifications Rapidly growing company Committed to Sustainability

Responsibilities

The Customer Technical Manager will provide technical support to customer contacts and manage high-profile retail accounts. Responsibilities include developing quality improvement plans and managing product launches.