We are seeking an experienced Technical Manager to join our team, focusing on Telecommunications and NetCracker Platform systems. The ideal candidate will have a strong background in BSS (Business Support Systems) with specific expertise in NetCracker’s CPQ (Configure, Price, Quote) and PIM (Product Information Management) modules.

REQUIRED EXPERIENCE

• Minimum 2 years of experience as a Business Systems Analyst, Development Lead or Technical Lead positions
• Proven track record in Team Leadership, requirements analysis, and documentation
• Experience in telecommunications industry preferred
• Familiarity with NetCracker platform is a plus

TECHNICAL SKILLS

• Minimum 3+ years of experience as a Technical Manager, Solution Architect, or Technical Business Analyst with a strong emphasis on Catalog and Quotation processes
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Proven expertise in BSS, specifically with NetCracker’s CPQ and PIM modules
• In-depth understanding of telecommunications industry standards and best practices
• Strong knowledge of product catalog management, offer modeling, and pricing strategies
• Experience in designing and implementing Marketing Catalog structures
• Experience with requirements management tools and methodologies (e.g. Jira, Confluence, Trello, Azure DevOps, Monday.com, etc.)
• Good knowledge of SQL and database concepts
• Basic understanding of telecommunications systems and processes
• Experience with NetCracker or similar OSS platforms (desirable)
• Proficiency in Microsoft Office Suite, particularly Excel and Visio

PREFERRED QUALIFICATIONS

• Experience with Agile/Scrum methodologies
• Experience with service order management systems
• Understanding of billing systems and revenue management

• Lead the design and implementation of Marketing Catalog structures using NetCracker platform
• Collaborate with Business teams to develop best practices for modeling offers, pricing strategies, and promotions
• Propose and implement sustainable product catalog solutions
• Oversee the integration of CPQ and PIM modules within the broader BSS ecosystem
• Provide technical guidance and mentorship to team members on NetCracker platform capabilities
• Develop and maintain documentation for catalog and quotation processes
• Act as a liaison between technical teams and business stakeholders to ensure alignment of solutions with business objectives
• Continuously evaluate and recommend improvements to existing catalog and quotation processes
• Manage project timelines, resources, and deliverables related to NetCracker platform implementations
• Stay updated on industry trends and NetCracker platform updates to drive innovation within the organization