We are looking for an experieced Electrical Technical Manager to join the Technical Contract Support Team at Thermatic Technical FM.
As a Thermatic Technical Manager you will provide technical support to defined contract teams, providing technical quotations and delivery of minor works whilst offering technical support and guidance to support the management of contract/s, ensuring they run smoothly and efficiently and driving continuous improvement.
Thermatic Technical FM provide complete nationwide coverage, across the full spectrum of Hard FM services to large, commercial clients. Our team of mobile engineers are supported by the account teams at Head Office to provide both reactive breakdown and planned maintenance services to our clients.

REQUIRED KNOWLEDGE, SKILLS, & BEHAVIOURS:

• Minimum 7 years previous experience as either an electrical engineer, or Building Services engineer
• Minimum 3 years as Technical Manager
• Electrical qualifications such as 18th Edition, C&G level 2 or 3.
• Broad technical knowledge across other disciplines
• Technical Qualifications (F-Gas/Gas Safe/NICEIC/Building Services)
• Safety Qualifications (CSCS/IOSH/NEBOSH/Risk Assessment)
• HNC/HND in Electrical Engineering or Building Services would be desirable
• Computer literate, proficient in Microsoft office
• Excellent written and verbal communication skills
• Collaborative approach to working
• Attention to detail and strong organisational skills
• Effective time management & task prioritisation

• Produce technical M&E quotations and assessments while assuring the quality of information received by site engineers for submission to the clients.
• Manage the delivery and safety of quoted works within your client base, end to end, with the support of contract administration staff.
• Drive Minor Works through existing infrastructure to facilitate delivery and completion of Minor Works throughout the assigned accounts .
• Review WIP reports across client base to identify and produce quotes for our customers on M&E work
• Work alongside out Projects department delivering smaller scale works and supporting on bigger projects when needed
• Identify opportunities with processes, providing solutions to drive continuous improvements
• Review client portals, highlighting any concerns or opportunities, manage non- compliance across your team
• Confirm booking of works with customer prior to the work being undertaken
• Work along side compliance & HSE managers to deliver centralised solutions of equal quality across all sectors ensuring quality is maintained.
• Seasonal work load identification and assisting with resource with scheduling team
• Ensure current supply chain are fit for purpose to maximise efficiency on return jobs
• Identify failure points on client sites and proactively producing quotations for such
• Review mitigation report to understand why jobs are not profitable, identifying opportunities and managing improvements
• Develop and maintain client relationships; past, current, and future and have an in depth understanding of customer needs and expectations
• Work with the central engineering team to enforce NICEIC compliance by running reports and highlighting non-compliant engineers/ clients.
• Manage compliance with legislative requirements, e.g., correct certificates are needed and issued on completions on jobs