WHAT DOES THIS AMAZING CAREER JOURNEY AT EVOLVE HOUSING LOOK LIKE?

Your new career journey starts HERE! Say goodbye to mundane work days and embrace change! You will be surrounded and supported by people who are invested in your success! People who are committed to positivity and making a difference to the community. You will be guided and mentored by our Property Services Manager in the Resident Services team and together we will achieve great outcomes.

• Ensure accurate and high-quality service is delivered to our clients in a timely manner
• Provide outstanding service that demonstrates Evolve Housing’s values and makes a real difference to client’s lives
• Conducting regular inspections and diagnosing defects
• Coordinating approved repairs and maintenance matters efficiently and within agreed timeframes
• Working collaboratively within the Resident Services team, in particular the Customer Contact Centre, to ensure upkeep of properties within portfolio
• Monitoring, auditing and supervising contractor performance ensuring contractors are meeting their contractual obligations
• Effectively monitor contractors’ performance against service level agreements, expectations and compliance with internal, legal and regulatory requirements
• Undertake work and maintain accurate records
• Contribute to LAHC and other compliance reporting requirements in a timely manner.
• Carry out general administration duties as required such as preparing letters, reports, contract management, office estimating etc.
• Coordinate programs, activities, processes, plans and build relationships with the Property Services and Customer Contact Centre team