Technical Operations Coordinator at Prime System Solutions

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Detail-Oriented, Process Coordination, Client Outreach, Cold Calling, CRM Management, Social Media Scheduling, Marketing Automation, Workflow Maintenance, Follow-Through, Task Ownership, Communication, Process Improvement, Accountability, Prospect Qualification, Data Accuracy

Industry

IT Services and IT Consulting

Description

We are looking for a proactive, detail-oriented, and highly organized Technical Operations Coordinator to support day-to-day business operations across sales support, client outreach, marketing execution, and internal process coordination. This role is ideal for someone who is comfortable working in a structured, fast-paced environment and can confidently balance administrative, operational, and client-facing responsibilities. The right candidate should be able to follow established processes, maintain accurate records, and help keep the team organized and accountable. This is not a traditional assistant role. It is a hybrid operations position that plays an important part in supporting business growth, maintaining operational discipline, and ensuring consistent execution across multiple functions. Key ResponsibilitiesTechnical & Operational Coordination Support day-to-day operational and administrative tasks to help keep internal workflows organized and on track Maintain accurate documentation, process notes, and task follow-ups Assist in improving and maintaining structured workflows and operational processes Help ensure tasks, follow-ups, and action items are completed in a timely manner Support team coordination and contribute to overall operational efficiency Light Outbound / Prospecting Support Assist with initial outbound outreach through cold calling and follow-up communication Use structured scripts to help qualify prospects and book meetings Track outreach activity and maintain accurate updates in the CRM system Keep contact lists clean, organized, and updated with relevant notes and next steps Support the team in maintaining consistency across prospecting activities Social Media & Marketing Execution Schedule and manage social media posts across designated platforms Assist with basic marketing automation workflows, including: email campaigns follow-up sequences contact list segmentation Help ensure marketing activities are executed accurately and on schedule Support campaign consistency, follow-through, and process compliance Assist with light coordination of marketing-related tasks and content scheduling CRM & Process Management Maintain clean and accurate CRM records Update client and prospect information, notes, and activity logs Help monitor workflow progress and ensure important updates are captured properly Support process discipline by helping maintain organization and accountability across tasks and systems Previous experience in an Operations Coordinator, Administrative Support, Technical Coordinator, Sales Support, Lead Generation, Marketing Support, or similar role Strong organizational skills and ability to manage multiple priorities Excellent written and verbal communication skills Comfortable following structured processes and working independently in a remote environment Detail-oriented with strong follow-through and task ownership Comfortable supporting outbound outreach and client-facing coordination Preferred / Nice to Have Experience working in an MSP (Managed Service Provider), B2B services, or another structured service-based environment Familiarity with tools such as: Autotask IT Glue CRM platforms marketing automation tools task/project management systems Experience supporting sales, operations, or service teams Exposure to technical services, service desk, or IT-related environments is a plus Core Competencies We are looking for someone who is: Proactive and able to take initiative Highly organized and process-driven Detail-oriented with strong accuracy Able to communicate professionally and clearly Comfortable working with structure while also helping improve existing workflows Reliable, consistent, and able to support team accountability What Success Looks Like in This Role Outbound and follow-up tasks are completed consistently CRM and operational records remain clean and up to date Marketing and scheduling tasks are executed accurately and on time Internal processes are followed and supported effectively The team operates with better structure, visibility, and follow-through Remote Setup Competitive Compensation Paid Time Off / Leave Credits Government-Mandated Benefits HMO Opportunity to work in a structured, growth-oriented environment Exposure to operations, sales support, marketing execution, and technical service workflows Career growth opportunities for candidates looking to build experience in operations, coordination, and business support

Responsibilities

The role involves coordinating day-to-day operations, including administrative tasks, maintaining documentation, and ensuring timely completion of follow-ups and action items across various business functions. Additionally, the coordinator will support light outbound prospecting using scripts and manage basic social media scheduling and marketing automation workflows.