The Technical Operations Coordinator provides critical administrative and operational support to the Technical and Marine Superintendents in managing vessel maintenance, regulatory compliance, and safety performance. The position plays a key role in supporting the day-to-day execution, compliance tracking, company documentation, and continuous improvement initiatives across the company.

• Create and manage document repository for all operational, commercial and compliance documentation for the company.
• Support the Marine Superintendent (MSI) with monitoring, trending and tracking incident data and key performance indicators (KPIs) to assist with internal and external reporting.
• Support the Technical Superintendent (TSI) with tracking of technical fault reports, root cause analysis reports and ongoing technical matters, ensuring cases are well documented and accessible fleet wide for knowledge sharing and continuous improvement.
• Act as the primary liaison between the company’s IT department and vessel crews to ensure timely resolution of IT-related issues and uninterrupted progress on vessel IT initiatives.
• Direct management of all operational platforms used by the company for daily operations, including but not limited to Fuel Boss, Hoglund Connect, OCIMF, Q88, and RightShip, ensuring accurate data entry, system integrity, and user support.
• Support company operators with procurement needs.
• Support with new process development and continuous improvement exercises by leveraging software tools.
• Create and manage company document templates.
• Technical writing of documents including SOPs, checklists, training material, etc.
• Support with internal drafting efforts.