WHO DO WE NEED?

We are looking for someone ideally from an operational support services background, who has team lead or scrum master experience. You will be self-motivated and be able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer’s service KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges.

WHAT WE DO FOR YOU:

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Dynamic Working

https://www.leidos.com/sites/g/files/zoouby166/files/2019-11/PDF-Dynamic-Working-Leidos-UK.pdf

WHO WE ARE:

Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.
https://www.leidos.com/company/global/uk-europe
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

Leidos require a Technical Operations Lead (TOL) to be the senior technical resource who will lead a development team and acts as the first point of escalation for 3rd line resources. The candidate will have a greater breadth of knowledge than other technical resources and will ensure the technical resources operate with in standards and best practices. The TOL will also manage and track the team’s workloads- for example through stand-ups, and take charge of the team when required, and work on a particular management or technical issue when required.
The preferred candidate should have working knowledge of MS System Centre Configuration Manager(SCCM)/ Microsoft Endpoint Configuration Manager (MECM) but also be demonstrate effective application of Infrastructure and extensive knowledge across a variety of technologies such as Microsoft Windows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper-V), Microsoft Stack Technologies (Sharepoint, SQL Server, Skype for Business / Teams), networking technologies and storage.
The role will provide technical leadership in delivering a new service tool to a customer, and working from project delivery to in-service support. The duties of the role will include on-site support and may require out of hours on call support. The role is full-time in office.
You will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service.