Technical Operations Manager at Chartis Federal

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Management, Technical Program Execution, RF Engineering, Systems Administration, LMR Sustainment, Risk Management, Change Management, Customer Engagement, Quality Control, Deliverable Tracking, Logistics Support, Stakeholder Management

Industry

technology;Information and Internet

Description

Description About Chartis Federal Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide. Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected on the battlefield, on the border, and in our backyards. Position Summary Chartis Federal is seeking a Technical Operations Manager to lead day-to-day operational execution supporting the U.S. Customs and Border Protection (CBP) Tactical Communications (TACCOM) Integrated Logistics Support (ILS) program. This position serves as the primary operational interface between Chartis Federal and CBP stakeholders, ensuring successful execution across tactical communications operations, including RF engineering, systems administration, OTAR/key management, land mobile radio (LMR) sustainment, and warehouse/logistics support. The ideal candidate is an experienced operational leader with a background in federal technical program execution, tactical communications environments, and mission-critical support operations. Responsibilities Serve as the primary contractor operational point of contact for CBP stakeholders, including the Contracting Officer’s Representative (COR) Lead coordination of technical and operational activities across TACCOM support functions Manage contractor staff activities, workload prioritization, and operational execution Oversee preparation and submission of required weekly and monthly status reports Track contract deliverables, schedules, issues, and operational risks Develop and implement risk mitigation strategies Support change management activities, including preparation, coordination, and participation in Change Control Board (CCB) processes Interface with program and technical stakeholders to support issue resolution Support contract transition activities and onboarding coordination as required Ensure quality control standards are applied across deliverables and contract execution Support ad hoc reports, briefings, and customer-requested operational deliverables Ensure compliance with DHS, CBP, contract, and security requirements Requirements Bachelor’s degree in business, engineering, information technology, project management, or related field (or equivalent experience) 7+ years of experience leading operations, service delivery, or technical program execution in a federal environment Experience supporting DHS, CBP, DoD, or other mission-critical government operations Strong leadership, customer engagement, and operational management experience Experience managing technical personnel across multiple functional disciplines Experience with deliverable tracking, reporting, quality control, and risk management Excellent written and verbal communication skills Preferred Qualifications PMP certification Experience supporting TACCOM, LMR, wireless communications, or public safety communications programs Familiarity with MAXIMO, ServiceNow, Remedy, or similar government systems Existing DHS suitability or active federal clearance Work Environment / Physical Requirements Primary work location in Orlando, FL May require occasional after-hours support in a 24x7x365 operational environment Remote work may be permitted with Government approval Must successfully pass CBP background investigation Must comply with all DHS and CBP security requirements Why Join Chartis Federal? We offer a competitive compensation and benefits package, including: Comprehensive health insurance (medical, dental, vision) Retirement plans with company contributions Professional development opportunities and career growth support A dynamic and collaborative work environment where your contributions are valued At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions. Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.

Responsibilities

Lead day-to-day operational execution for the CBP Tactical Communications Integrated Logistics Support program. Serve as the primary interface between the contractor and government stakeholders to manage technical staff and ensure contract deliverables are met.