Technical Parts Supervisor at ICM Solutions LLC

Taylorsville, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

0.0

Posted On

12 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parts Operations, Inventory Management, Technical Training, OEM Parts Catalogs, EPC Systems, DMS Platforms, SOP Development, Supply Chain Coordination, Leadership, Coaching, Critical Spares Management, Technical Troubleshooting

Industry

Machinery Manufacturing

Description

Description ICM Solutions is hiring a Technical Parts Supervisor to lead and elevate our crushing and aggregate parts operation. This is a highly visible role for someone who knows equipment inside and out and wants to set standards, train teams, and make a real impact across multiple branches. If you’ve spent your career around crushers, screens, feeders, conveyors, or heavy equipment, and you’re known as the “go-to” parts expert—this role was built for you. This is not a remote position; the ideal candidate must be able to work out of an ICM branch office. What You'll Do Serve as ICM Solutions’ senior technical authority for parts, supporting crushing, screening, conveying, and aggregate equipment across all branches Solve complex parts challenges including OEM identification, interchangeability, supersessions, and obsolete parts research Act as the escalation point for branch parts teams and service technicians when standard solutions don’t apply Develop, document, and continuously improve standard operating procedures (SOPs) for ordering, quoting, receiving, stocking, and customer interactions Partner closely with Supply Chain and Operations to improve inventory accuracy, stocking strategies, critical spares, and replenishment models Influence company-wide performance by driving improvements in fill rate, inventory turns, availability, and cycle accuracy Design and deliver hands-on technical training for parts and counter staff, focused on equipment knowledge, catalog navigation, and real-world application Translate OEM training, updates, and bulletins into practical guidance the team can immediately use Build and maintain strong working relationships with OEM parts representatives and factory support teams Travel regularly to branch locations to coach teams, audit processes, reinforce standards, and support customer experience goals Support Branch Managers by identifying performance gaps, developing team capability, and implementing corrective actions Help shape how parts operations scale as the organization grows—bringing consistency, discipline, and best practices across all locations Requirements 5+ years in parts operations within crushing, aggregate, mining, or heavy equipment Deep experience with OEM parts catalogs, EPC systems, and DMS platforms Strong understanding of inventory management and critical spares Proven ability to train, coach, and influence others Comfortable traveling to branch locations Leadership or supervisory experience is a plus Why ICM Solutions Fast-growing company with big ambitions—to be the best crushing, underground mining rebuild, and white paving dealer in North America. Strong, people-focused culture where your work truly makes an impact. Backed by the stability and career opportunities of Campbell Companies and Wheeler Machinery Co. Competitive benefits: PTO, medical/dental/vision/life insurance, 401(k) with company match, and more. __________________________________________________________________________________________________________________ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Responsibilities

Serve as the senior technical authority for crushing and aggregate parts, solving complex identification and interchangeability challenges across all branches. Develop standard operating procedures and deliver technical training to improve inventory accuracy and team capability.