OVERVIEW

We are seeking a skilled and motivated Technical Pre-Sales Consultant to join our dynamic team. The ideal candidate will possess a strong background in IT and customer service, with the ability to effectively communicate technical information to clients. This role involves providing expert guidance on our products and services, ensuring that clients receive the highest level of support. The Technical Consultant will play a crucial role in enhancing client satisfaction and driving successful project outcomes.

EXPERIENCE

• Proven experience in an IT support or consulting role, with a strong understanding of Azure services preferred.
• Excellent customer service skills with the ability to communicate complex information clearly in English.
• Proficiency in Microsoft Excel and other office applications is essential for report generation and data analysis.
• Strong organisational skills with the ability to manage multiple tasks simultaneously while prioritising effectively.
• Demonstrated time management abilities, ensuring timely delivery of projects and client satisfaction.
  If you are passionate about technology and enjoy helping clients achieve their goals, we encourage you to apply for this exciting opportunity as a Technical Consultant.
  Job Types: Full-time, Permanent
  Pay: £50,000.00-£70,000.00 per year

Schedule:

• Monday to Friday

Work Location: Remot

• Deliver exceptional customer service by addressing client inquiries and resolving technical issues promptly.
• Communicate effectively with clients to understand their needs and provide tailored solutions.
• Assist clients in utilising our products, particularly those related to Azure, ensuring they maximise their potential.
• Prepare and present reports and presentations using Excel and other office tools, showcasing project progress and outcomes.
• Collaborate with cross-functional teams to ensure seamless implementation of solutions.
• Manage time efficiently to meet project deadlines while maintaining high-quality standards.
• Maintain organised documentation of client interactions, project updates, and technical specifications.