Requisition ID: 44034
Job Location(s):Grodzisk Mazowiecki, PL
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Function: Marketing & Communication
Work Location Type: Hybrid

JOB DESCRIPTION

Are you a technically skilled professional with a passion for product development and lifecycle management? Do you enjoy turning complex challenges into practical solutions and want to work in a dynamic, global environment? If so – we invite you to become part of our team at Danfoss as a Technical Product Manager.
In this role, you will act as a key technical expert and product ambassador, supporting the full product lifecycle in close collaboration with engineering, R&D, sales, marketing, and global stakeholders. Your focus will be to ensure high-quality product support, drive continuous improvements, and bring customer-centric innovations to life
Our location: Grodzisk Mazowiecki

BACKGROUND & SKILLS

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

We’re looking for someone who brings a strong combination of technical insight, communication skills, and a proactive mindset. Ideally, you have:

• Excellent skills in English are required - both spoken and written.
• Commercial or marketing background such as customer service, sales, technical support, product owner will be an asset
• Strong ability to move projects and secure progress
• Team player, supportive attitude
• Multitasking and able to work in matrix environment
• Customer centric with excellent communication skills

Responsibilities for this position include, but are not limited to, the following.

• Provide superior product support to all key stakeholders (i.e. sales, marketing, applications) and when necessary external customers via Phone, Email, TEAMS or other channels as required
• Develop and maintain product literature and other documentation needs
• Take ownership of product issues and see problems through to resolution (research, diagnose, troubleshoot and identify solutions to resolve product issues)
• Escalate unresolved product or product related issues to the appropriate internal function or team
• Provide prompt and accurate feedback to stakeholders/customers
• In close cooperation with the commercial Product Managers, support requests for new product variants and product change requests
• Coordinate customer samples for product groups served
• Develop and deliver training courses to internal personnel and external customers as needed