Are you looking for more than just a job, for something truly meaningful and rewarding? Then Sysmex Europe SE is the place for you. As the regional headquarters for the EMEA (Europe, Middle East and Africa) region, our company is dedicated to providing essential products that help people worldwide on their healthcare journey.
If this opportunity appeals to you, come and join us in the position of

• Handle service requests in the EMEA region (Europe, Middle East, Africa) as 2nd level support
• Monitor the device throughout the entire product-life-cycle
• Analyse and solve technical problems, also on customer’s site
• Conduct technical training courses for the technical support staff in EMEA
• Provide customer support for the application of instrument-specific software
• Take care of escalation and complaint management in cooperation with affiliates, our Japanese headquarters and suppliers
• Prepare and revise technical documentation
• Direct exchance with the parent company S-Corp in Japan