Technical Product Manager at International SOS

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Vision, Backlog Management, Release Management, Requirement Analysis, Technical Leadership, Performance Monitoring, Stakeholder Engagement, Agile Methodologies, iOS Mobile Applications, SaaS Platforms, Cloud Computing, Networking Fundamentals, Jira, Confluence, Slack, Problem-Solving

Industry

Travel Arrangements

Description

Overall Purpose of the Job As a Technical Product Manager within the Aviation & Maritime Region at Medaire, Inc, you will play a pivotal role in spearheading the development, maintenance, and enhancement of mobile and web applications that support critical aviation and maritime operations. This position requires you to lead cross-functional technical efforts, working closely with product, design, engineering, and client teams to ensure the delivery of high-quality, scalable solutions aligned with strategic business objectives. You will be responsible for managing the product lifecycle from ideation through deployment and continuous improvement, balancing customer needs, technical feasibility, and market trends. Your role extends beyond traditional product management to encompass active engagement in technical problem-solving, architectural oversight, and operational optimization. You will monitor application performance, troubleshoot complex issues in partnership with IT and client stakeholders, and drive initiatives that enhance user experience, compliance, and operational efficiency. Success in this role requires a deep understanding of software development lifecycle methodologies, mobile application architectures, and cloud infrastructure, combined with strong communication skills to bridge technical teams and business stakeholders effectively. You will be a key driver in advancing Medaire’s mission of providing innovative digital solutions tailored to the specialized demands of aviation and maritime sectors. Key Responsibilities The Technical Product Manager will serve as the cornerstone for translating business priorities into clear, actionable product development objectives. Your key responsibilities include: Product Vision & Strategy: Craft and articulate a forward-looking vision for mobile and web applications, ensuring alignment with broader organizational goals. Backlog & Release Management: Prioritize product backlogs, coordinate with development teams, and manage release cycles to maintain delivery cadence while upholding quality standards. Requirement Analysis: Collaborate with internal and external stakeholders to gather detailed requirements and convert them into technically sound user stories and specifications. Technical Leadership: Provide technical guidance by understanding system integrations, APIs, and architectural considerations to ensure scalable and maintainable solutions. Performance Monitoring: Continuously analyze application metrics and user feedback to identify enhancement opportunities and proactively address issues. Stakeholder Engagement: Act as the primary liaison for clients and internal teams, delivering clear communication, managing expectations, and facilitating troubleshooting and deployment activities. Required Skills and Knowledge Comprehensive knowledge of the software development lifecycle including Agile methodologies, with experience in product ownership and iterative delivery. Demonstrable expertise in designing and deploying iOS mobile applications, including proficiency in integrating App Business Manager (ABM) and Mobile Device Management (MDM) systems for app distribution and security. Familiarity with SaaS platforms such as Twilio, Okta, and Mixpanel, with ability to leverage these services to enhance product capabilities. Experience working with cloud computing environments, particularly AWS or Azure, encompassing the deployment, scaling, and operational support of software applications. Solid understanding of networking fundamentals, including the mechanics of firewalls, connectivity protocols, latency factors, and troubleshooting of TCP/UDP communication issues. Skilled in utilizing collaboration and project management platforms such as Jira, Confluence, and Slack to facilitate cross-team coordination and transparency. Exceptional communication skills with the ability to produce clear and compelling written documents, technical presentations, and stakeholder reports. Strong grasp of product lifecycle management principles, ensuring that products are continuously aligned with evolving market demands and customer expectations. Analytical mindset with robust problem-solving capabilities, enabling data-driven decision-making and anticipatory issue resolution. Collaborative approach and attention to detail that support high standards of quality and team cohesion. Required Competencies Proven ability to manage multiple priorities efficiently in a dynamic, fast-paced environment while maintaining attention to detail and delivering results within deadlines. Collaborative team orientation, fostering solution-focused interactions and supporting cross-functional team efforts. Outstanding presentation skills that enable clear articulation of complex technical concepts to both technical and non-technical audiences, enhancing stakeholder understanding and engagement. Effective communication skills, both verbal and written, essential for leadership, stakeholder management, and ensuring alignment across diverse groups. Demonstrated leadership in organizing and leading meetings, workshops, and projects involving cross-functional teams and external stakeholders, facilitating consensus and clear action plans. Strong organizational and planning capabilities, enabling systematic management of project timelines, resources, and deliverables. Required Work Experience At least three years of practical experience in technical product management, specifically focused on iOS mobile or web application environments, with a proven track record of successfully delivering complex software products. Comprehensive expertise in the software development lifecycle, Agile product ownership, and modern product design methodologies. Educational Qualifications Bachelor’s degree in Engineering, Computer Science, or a closely related technical discipline, demonstrating foundational knowledge applicable to software product management. Language Proficiency Fluent English communication skills, both verbal and written, required for interacting with global teams and clients. Travel Requirements Willingness and availability to undertake occasional domestic and international travel to support client engagements, onsite deployments, and cross-regional collaboration activities. MedAire is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Responsibilities

The Technical Product Manager will spearhead the development, maintenance, and enhancement of mobile and web applications supporting aviation and maritime operations, leading cross-functional technical efforts. Key duties include crafting product vision, managing the backlog and releases, gathering requirements, providing technical guidance, and monitoring application performance.