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Technical Product Support (TPS) Engineer II - (E2) - CMP at Applied Materials

Kaohsiung, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Documentation, Troubleshooting, Calibration, Engineering, Communication, Project Management, Customer Support, Performance Metrics, System Upgrades, Beta Site Support, Collaboration, Semiconductor Industry, Field Engineers, Equipment Repair, Process Testing

Industry

Semiconductor Manufacturing

Description

Provides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters. Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level. Candidates with 0-2 years of experience in CMP in the semiconductor industry are encouraged to apply; new college graduates are welcome. Strong English communication skills, both verbal and written, to effectively collaborate across global teams and with customers. Ability to support 30% domestic travel across Taiwan customer sites.

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Responsibilities

The Technical Product Support Engineer II provides systems support for engineering systems and acts as an intermediary between customers and the factory. They also create and review documentation related to technical improvements and support plans.