Technical Program Aftermarket Support Engineer II
Code - TPASE
We Shape the Future of Aviation - one in three planes flies with MTU technology. We work hard to keep growing – not just for tomorrow or next week, but for generations to come. Join us to shape your career and the future of aviation.
The Aftermarket Technical Support Engineer II is a dynamic and foundational role within the Product Integration (PI) group of the Product Support Engineering (PSE) department. This position is designed to prepare engineers for future opportunities in either the Customer Technical Service (CTS) or the Component Aftermarket Integrated Product Teams (CAIPT) organizations. It combines direct customer-facing responsibilities with strategic, long-term support planning, providing an opportunity to develop a broad skillset across technical support, engineering analysis and customer engagement.
In this hybrid role, the engineer will support post-production activities for the GTF engine programs, focusing primarily on the Low Pressure Turbine (LPT) and High Pressure Compressor (HPC) front block. Responsibilities include assisting airline customers directly, collaborating with CIPTs, and contributing to the development of long-term product serviceability strategies.
Success in this position requires strong communication skills, a collaborative mindset, and the ability to navigate and resolve complex technical challenges in a fast-paced, customer-facing environment. The engineer will work closely with internal teams and global partners, including Pratt & Whitney, MTU Munich, airline operators and MRO shops.

COMPETENCIES:

• Strong Communication Skills: Ability to communicate technical topics clearly and concisely to diverse audiences, both internal and external.
• Problem-Solving & Analytical Approach: Ability to navigate complex challenges with a structured, analytical, and proactive approach.
• Collaboration & Teamwork: Strong willingness to work closely with colleagues towards common goals, including sharing resources and information, and fostering a cohesive approach across multi-disciplined teams.
• Customer Focus & Urgency: Strong sense of urgency to take timely actions to meet customer needs and provide excellent customer service.
• Adaptability & Resilience: Ability to stay focused and respond appropriately in stressful situations.
• Relationship Building: Proven ability to build and maintain strong working relationships, both internally and externally.
• Self-Improvement: Display a drive for self-improvement by actively seeking feedback and continuously learning.

REQUIREMENTS FOR THIS POSITION INCLUDE:

• Bachelor’s Degree or Master’s Degree in a relevant engineering field
• 4-10 years of related engineering experience, background in aftermarket, program, product support, or customer technical services strongly preferred.
• Experience managing technical projects, schedules and cost estimates is a plus.
• Eligible to work in the United States without Sponsorship
• Occasional international travel may be required