Decomposes problems into coherent units of work (ideation/conceptualization to execution). Organizes for optimal delivery. Negotiates priorities, facilitates progress, identifies blockers, raises visibility of issues to manager
Secures resources, scopes efforts, outlines priorities and establishes delivery milestones
Plans, executes, and delivers projects from inception to completion related to a known technology, product, or program. Descrivbes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays
Proactively manages the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Figure out the sequencing of the work so that engineering execution can be optimized
Works across teams. Actively manages dependencies and drives partner to meet program goals. May influence vendors and external partners.
Gets shared understanding and buy in for solution by describing what is being done and why it is impactful to Mastercard and our customers. Utilizes communications as a preventive control. Puts the right people in the room or on thread and give them the right data to drive decisions. Runs effective meetings. Builds consensus and documents decisions. Communications do not require interpretation/follow-up clarifications to understand.
Has experience in and understands industry technologies. Understands their program, product, or Technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details.
Program strategy defined. Get guidance from peers and/or your manager as you ramp into the space and build your technical and domain expertise. Delivers independently but will occasionally seek direction from peers/managers
Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements.