Technical Program Manager, Research and Innovation Engineering, and Privacy at Cloudflake

, , -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Program Management, Project Management, Cross-Functional Collaboration, Strategic Planning, Portfolio Management, Communication, Agile Methodologies, JIRA, Confluence, Problem Solving, Stakeholder Management, Process Improvement, Team Leadership, Time Management, Adaptability, Empathy

Industry

Computer and Network Security

Description

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: Lisbon, Portugal About the Role Cloudflare is seeking a highly skilled and self-motivated Technical Program Manager to lead and manage various company-wide initiatives and projects spanning multiple quarters and teams within our Emerging Technology and Incubation team. Your main responsibility will be to work cross functionally across product, engineering, design, marketing, security, billing, technical operations, infrastructure, legal, and more to build and execute on the overall strategy. You will play an active part in collecting requirements, setting up deliverables, reporting progress, managing stakeholder expectations, and working with various functions to deliver success. The ideal candidate is process driven but remains flexible and iterative, someone who loves to tackle new challenges, really enjoys bringing people together as a team, and driving them towards success. This job involves managing multiple stakeholders and accommodating teams dispersed across multiple time zones. This position is based in Lisbon, Portugal. You will be reporting into the Engineering Program Management Organization (PMO). Key Responsibilities As a Level 3 Technical Program Manager (TPM), you will be the central driving force responsible for the overall planning, portfolio management, and execution cadence across our foundational Research, Innovation Engineering, and Privacy organizations. You will focus on improving the internal-facing impact of these teams, ensuring their cutting-edge work is effectively integrated, prioritized, and delivered across Cloudflare and the wider Internet. This role requires a strong blend of technical acumen, strategic thinking, and organizational leadership. 1. Overall Program and Portfolio Management Strategic Planning: Own the overall program planning and cross-portfolio management for the Research team, Innovation Engineering team, and Privacy team. Inter-Departmental Alignment: Define, track, and manage complex dependencies between these organizations and broader Product Engineering, Product Management, Sales, and Legal teams (e.g., aligning Privacy initiatives with the SSL team's roadmap). Priority & Impact Modeling: Implement a formal intake process for Research and Innovation projects, including clear criteria for prioritization, resource allocation, and measurable impact assessment. Executive Reporting: Provide clear, concise, and frequent updates on portfolio status, risks, and impact to Engineering Leadership. 2. Research Engineering Focus Internal Integration: Drive the strategy to integrate the Research team's academic focus back into Cloudflare's core engineering efforts, ensuring greater internal adoption and impact. Project Execution: Program manage large-scale foundational projects, including: Merkle Tree Certificates and other critical cryptographic advancements. Post-Quantum Cryptography (PQC) initiatives, coordinating development, rollout, and Sales enablement across multiple engineering teams. Single IP/Standards body work. Escalation Management: Handle high-priority, complex escalations from core engineering such as performance or quality issues, ensuring swift and effective resolution by the appropriate Research personnel. 3. Innovation Engineering Focus Intake & Transition Management: Establish a clear process for tracking the intake and prioritization of the Innovation team's "Tiger Team" projects. Handover & Ownership: Facilitate the successful transition and handover of completed innovation projects to owning Product Engineering teams, and track post-handover success. Strategic Project Oversight: Manage core strategic innovation projects. Community Facilitation and Internet standards: Manage the ongoing operational cadence for community-driven projects and Internet Standards. 4. Privacy Engineering Focus Scope Expansion: Partner with leadership to manage the growth and expanding scope of the Privacy Engineering team into areas of Privacy Transparency. Cross-Team Brokering: Act as the primary interface and broker for the Privacy team, ensuring compliance and transparency requirements are integrated early into technical roadmaps. Desirable skills and knowledge BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience. 5+ years experience in technical program management and a desire for continuous improvement. Ability to create realistic project plans, managing dependencies, and overseeing execution to meet commitments and deliver with predictability. Excellent oral and written communication. Ability to read the room. Experience working with multiple time zones and multiple cross functional teams. Strong competency with Confluence, JIRA Experience with various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc). A mind open to feedback and filled with curiosity, who has successfully gained experience with peers by demonstrating empathy. A self-started who is willing to identify and action on what is best for the team. Comfortable managing tight deadlines, changing priorities, and ambiguity. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Responsibilities

The Technical Program Manager will lead and manage various company-wide initiatives and projects, focusing on overall program planning and execution across multiple teams. This role involves managing complex dependencies and ensuring successful project delivery while improving internal-facing impacts.