Key responsibilities

• Act as the primary liaison between client and offshore team, capturing requirements and translating them into actionable tasks.
• Provide status updates, issue escalations and decision inputs to stakeholders while managing expectations
• Ensure seamless communication across geographies, removing misunderstandings caused by time zones, language, or cultural gaps.
• Coordinate day-to-day onsite activities and delivery milestones, tracking project progress and schedules.
• Assist or lead project planning including timelines, milestones, and resource planning.
• Monitor progress versus plan and highlight risks early, ensuring milestones are delivered on time, within scope and budget.
• Identify risks early and drive mitigation plans, handling escalations and resolving blockers.
• Ensure deliverables meet client expectations and quality standards, reviewing outputs before client acceptance.
• Maintain status reports, RAID logs, meeting notes and ensure all project artifacts are well documented.
• Support sprint planning, backlog prioritisation, release coordination and deployment coordination.
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