y Responsibilities

Program & Technical Planning

• Translate high-level Customer Ground Segment architecture into detailed, actionable project plans with defined work packages, owners, milestones, and dependencies.
• Break down customer mission requirements into deployable technical deliverables across Orbitworks and Loft infrastructure.
• Develop and maintain integrated execution plans that align engineering, infrastructure, and product development activities.

Mission Onboarding

• Support the onboarding of new customer missions by converting SLAs and technical requirements into implementation plans.
• Coordinate deployment activities across Customer Solutions, Space Infrastructure, and external partners.
• Ensure successful transition of mission preparation activities to the Customer Delivery Engineering (CDE) team.

Cross-functional Program Execution

• Drive execution across multiple engineering teams, tracking deliverables, dependencies, risks, and milestones.
• Partner with engineering leads to prioritize work, remove blockers, and maintain execution momentum.
• Coordinate internal and external stakeholders to ensure successful delivery of customer programs.

Product & External Partner Coordination

• Collaborate with Loft product teams to align product capabilities and release schedules with Orbitworks customer needs.
• Support Business Development by validating technical feasibility of customer commitments and SLA requirements.
• Ensure roadmap alignment between Orbitworks and external partners.

Process Improvement & Delivery Excellence

• Champion best practices in project tracking, reporting, and documentation using Jira and Confluence.
• Improve delivery processes through automation and continuous process improvement initiatives.
• Support roadmap planning, quarterly planning cycles, and engineering review processes.
• Drive Agile delivery practices and improve visibility across software development activities.

Stakeholder Management

• Serve as the primary program contact for major initiatives.
• Provide regular updates on progress, risks, dependencies, and mitigation plans to leadership and stakeholders.
• Foster collaboration across geographically distributed teams and multiple time zones.