Technical Project Manager

at  Yalo Inc

YALO

Hi! This is Yalo! We are on a mission to bring conversational commerce to the world…
Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep… neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.
We know that traditional SAAS companies focus on first world problems… we don’t! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.
Come Join us in our mission of improving billions of lives through the power of conversational commerce!

JOB REQUIREMENTS?

• Bachelor’s Degree in Software Engineering, or a related discipline.
• +5 years of project management or business analyst experience in the tech industry.
• +3 years of experience using agile frameworks.
• +3 years of customer-facing experience.
• Speaking and written fluency in Portuguese and English (Spanish will be considered a plus).

SOFT SKILLS THAT MATTER TO US

• +3 years of leadership experience in managing cross-functional teams.
• Full understanding of software development lifecycle best practices.
• Drive cross-functional product-related projects.
• Knowledge of AWS or Google Cloud.
• Hands-on experience in creating software.

• Customer Insight: Leads innovative product solutions grounded in a deep understanding of customer needs, helping customers see opportunities they might not readily see.
• Product Delivery: Drive our customers’ roadmaps through the ability to formulate data-driven decisions that lead to overcoming challenges and on-time delivery.
• Project Delivery: Manage scope throughout the project duration. Maintain accurate program estimates, timelines, project plans, and status reports.
• Cross-Functional Business Growth: Manage and navigate a complex business environment to foster tight partnerships with multi-disciplinary teams to deliver results for our customers.
• Communication: Proactively communicate your plan and accomplishments with internal and external stakeholders, identifying risks and ensuring partnership alignment.
• Initiate and work closely with partners across the organization and participate in cross-functional forums and workshops.
• Identify and surface resourcing gaps that slow our momentum.
• Stay updated on delivery methodologies and processes to ensure optimal operation.
• Work with the internal Engineering, UX Design, and Product Management teams to understand the product and documentation requirements and the business context.
• Produce high-quality documentation appropriate for an intended audience.