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Technical Publications Services Administrator at OnTarget Communications

Coventry, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Administration, Case Management, Technical Publications, SGML, IsoDraw, Technical Illustrations, Documentation Migration, Collaboration, Cross-Functional Teams, Editing, Customer Support, Document Coordination, Technical Editing, Platform Documentation, Multi-Priority Management

Industry

Staffing and Recruiting

Description

Location: Coventry Industry: Military / Aviation Contract: FTC - 12 months Key Responsibilities: Manage and monitor the Salesforce inbox for two internal teams. Update, assign, and route case details using Salesforce. Coordinate with documentation team to ensure requested documents are uploaded and accessible. Screen and support customer inquiries and sign-ups. Support the migration of technical publication documents. Edit and update technical publications in an SGML environment. Develop and modify technical illustrations using IsoDraw. Support documentation updates for platforms. Desirable Qualifications: Experience with Salesforce administration and case management. Proficiency in Arbortext or FrameMaker. Experience with IsoDraw for technical illustrations. Experience migrating documentation - advantage. Ability to collaborate with cross-functional teams and manage multiple priorities. This position requires security clearance and is therefore only open to UK citizens (no sponsorship is provided now or in the future).

Responsibilities

The Technical Publications Services Administrator will manage the Salesforce inbox for internal teams and coordinate with the documentation team to ensure document accessibility. The role also involves editing technical publications and supporting the migration of documents.