Technical Quality Analyst at Tate & Lyle

, , Denmark -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality assurance, Food safety, Documentation management, Regulatory compliance, HACCP, GMP, SAP, Power BI, SharePoint, Salesforce, Microsoft Office, Project management, Communication, Analytical skills, Attention to detail

Industry

Food and Beverage Manufacturing

Description

About Us: Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture, and fortification products that remove calories and add fiber. Our innovations help create healthier, tastier food and drink for billions of consumers. Across the world, we are unlocking the curiosity and courage in our team members to foster a truly experimental culture and create a tech-enabled, more agile, risk-ready operation. Join us to play your part in growing our business and its positive impact on communities, society, and the planet. Job Summary: The Technical Quality Specialist serves as a key point of contact between internal and external customers for all quality and food safety-related queries. This role is responsible for managing customer documentation, facilitating communication between the plant and customers, and supporting various quality and commercial processes. The specialist will also be responsible for maintaining and updating quality-related systems and documentation, as well as providing support for customer projects and requests. Key Responsibilities: Documentation Management: Complete customer documentation according to defined regional categories. Update and upload product packets in the Global TQ SharePoint or Portal information Ensure the BOT spreadsheet is consistently updated. Communication and Coordination: Facilitate communication with the plant and ensure smooth interaction between quality plant, customer, sales team, and customer service. Support customer project meetings when necessary, in collaboration with SAM and PM. Regulatory Compliance: Summarize checks to regulatory, quality, and analytical departments for points that cannot be confirmed. Review customer certification requests (e.g., Halal, Kosher, Organic, GMO) and ensure the plant addresses them correctly. Quality Assurance: Guarantee that quality complaints are accurately entered into the system and facilitate their resolution. Review and approve/reject specifications and PIS in workflow, ensuring all necessary information is available. Audit and Reporting: Fill out the audit calendar/tracking document with audit dates. Draft notifications of quality changes to be shared with the CS team. Prepare monthly metrics reports Customer Interaction: Issue and manage various letters (e.g., SLE, pesticides, heavy metals, mycotoxins) for products manufactured in the region. Upload and respond to questionnaires and documents in selected customer portals. Guarantee that NDAs are signed by customers for proprietary information. System Management: Upload documents on TG system and approve connections. Ensure standard replies and T&L website are offered as the first pass, escalating to EHS through Responsio if needed. Key Deliverables: Achieve SLA’s (Service Level Agreements) for customers. Ensure documentation relevant to plants and products is up to date. Participate in regular review meetings with key stakeholders to identify and implement improvements. Support customer portals according to business needs. Collaborate with other regions in the implementation of new processes Achieve specific individual, team, and regional objectives. Promote and support a cross-functional integrated approach to achieve and deliver on SLA’s. About You: Bachelor’s degree in Food Science, Quality Assurance, Regulatory Affairs, or a related field. Professional English level is a must. Attention to detail High standard of professionalism in all communications Experience in quality within the food industry is highly desirable Advance knowledge in all the Microsoft tools (excel, word, power point must). Knowledge of food safety standards, GMP, and HACCP. Ability to provide concise and accurate reports in a timely manner. Knowledge of SAP, Power BI, SharePoint, Salesforce is desired. Diplomacy and strong interpersonal skills. Flexibility, team skills, result-oriented, self-motivated/driven, independent learner, and the ability to work with customers. Strong organizational skills with the ability to manage multiple priorities and tasks simultaneously in a fast-paced environment. IT/Computer literate. Project management experience is an advantage. Why Choose Us? At Tate And Lyle, We Offer a Total Rewards Package Designed To Support Your Well-being, Growth, And Work-life Balance. Our Package Includes: Performance-based bonus scheme 5 additional paid days off after 9 months of employment Company-provided mobile phone, computer, and internet allowance Health insurance coverage Subsidized lunch and access to on-site canteen On-site health initiatives such as massage services, fresh fruit, and ergonomic office furniture Access to employee associations and social activities Learning and development opportunities We’re committed to creating a workplace where you feel valued, supported, and empowered to thrive—both professionally and personally. Please note that this position is based in Lille Skensved (Køge), Denmark and primarily requires physical presence on-site. Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce. Our purpose, Improving Lives for Generations, inspires everything we do. Whether it’s by making food and drink healthier and tastier; continuously improving how we work; promoting a safe working environment; or making a difference to our local communities, we believe we can successfully grow our business and have a positive impact on society. Our work is driven by consumer health needs and trends, governments desire to build and support healthy communities, and the need for affordable food and nutrition in many parts of the world. We deliver ingredients and solutions to meet all these needs. Our speciality sweeteners and fibres help reduce sugar and calories. Our fibres enrich food and improve digestive health. Our texturants and stabilising systems help extend shelf-life and make food manufacturing easier. Our bulk sweeteners deliver great tasting products at an affordable cost. And our industrial starches give strength to the packaging used to deliver online goods to millions of homes every day. Across the globe, we are Improving Lives for Generations. And all our talented and skilled people help us on this journey. Want to know more? Take a look here.

Responsibilities

The Technical Quality Specialist manages customer documentation, facilitates communication between the plant and customers, and ensures regulatory compliance for food safety. They are also responsible for maintaining quality systems, handling quality complaints, and preparing metrics reports to support commercial processes.