Job Summary: We are seeking a skilled Technical Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, providing technical support, and ensuring customer satisfaction. Responsibilities: - Serve as the primary point of contact for technical inquiries from clients - Manage client accounts and build strong relationships - Provide technical guidance and support to clients on product implementation and usage - Collaborate with the sales team to identify opportunities for upselling or cross-selling - Conduct cold calling to generate new business leads - Communicate effectively with clients to understand their needs and provide solutions - Negotiate and manage contracts with clients - Utilize systems such as Workday, PeopleSoft, Salesforce, Taleo, ATS, and Lever for account management Experience: - Proven experience in technical support or account management - Familiarity with CRM software and sales processes - Strong communication and negotiation skills - Ability to work independently and in a team environment - Experience in utilizing various software tools for managing accounts If you are a proactive individual with a passion for technology and a drive for customer satisfaction, we encourage you to apply. Join our team as a Technical Account Manager and take your career to the next level.
Job Types: Full-time, Contract, Temporary, Internship
Pay: $50,846.00 - $88,911.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• what is your work authorization in the US?

Ability to Commute:

• Reston, VA 20191 (Required)

Ability to Relocate:

• Reston, VA 20191: Relocate before starting work (Required)

Work Location: In perso

Please refer the Job description for details