The Release Manager will be responsible for overseeing the planning, scheduling, coordination, and management of software releases across the organization. This role is crucial in ensuring that new features, updates, and improvements are delivered consistently and reliably to our customers. The ideal candidate will have strong experience in managing releases in a fast-paced eCommerce environment and will work closely with development, QA, product, and operations teams to ensure smooth, on-time releases.

EDUCATION

• Bachelor’s degree in a related field (computer Science, Information Technology, Software Engineering)

EXPERIENCE

• 5-8 years of experience in release management, software development, or a related field within an eCommerce or digital product environment, preferably in health, wellness, or supplements

KNOWLEDGE, SKILLS & ABILITIES

• Technical Knowledge: Strong software development background with focus on Laravel & PHP, infrastructure, DevOps, and agile methodologies. Familiarity with CI/CD pipelines and release automation tools.
• Project Management: Demonstrated experience in managing multiple releases and projects simultaneously with strong organizational and time-management skills.
• Leadership: Proven ability to lead cross-functional teams and influence stakeholders without direct authority.
• Problem Solving: Strong analytical and problem-solving skills with the ability to quickly identify issues and recommend solutions.
• Communication: Excellent verbal and written communication skills. Ability to clearly articulate technical issues to non-technical stakeholders.
• Tools: Experience with release management tools and platforms (e.g., Jenkins, Jira, Git, Azure DevOps, or similar).
• Ability to work in a fast-paced, deadline-driven environment while managing multiple projects simultaneously.
• Ability to use a personal computer. Proficiency with other Microsoft Office applications
• Ability to read, write, speak and understand the English language in a business environment
  Job Type: Full-time
  Pay: $110,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you able to work in the US without sponsorship (now or in the future)?

Experience:

• Release management: 6 years (Required)
• E-commerce: 2 years (Required)
• DevOps: 5 years (Required)
• Laravel: 4 years (Required)

Work Location: Remot

• Release Planning & Coordination: Plan and manage the release of new features, enhancements, and bug fixes across multiple environments (e.g., development, staging, production).
• Release Calendar Management: Maintain a forward-looking release calendar, coordinating releases across different teams and stakeholders to ensure alignment and avoid conflicts.
• Cross-Functional Collaboration: Work closely with product management, engineering, QA, operations, and marketing teams to define release scope and deliverables, ensuring clear communication and expectations.
• Release Governance: Define and implement release governance standards, ensuring that each release meets the necessary quality and security requirements.
• Risk Management: Identify potential risks and issues related to releases and implement mitigation strategies to avoid disruption or delays.
• Change Management: Manage and document the change management process, ensuring any modifications or deployments follow best practices and are communicated effectively.
• Monitoring and Reporting: Track and report key release metrics (KPIs) such as release frequency, deployment success rate, and post-release issues. Ensure timely delivery and resolution of any issues that arise during or after releases.
• Release Documentation: Ensure all necessary release documentation, including release notes, deployment plans, and rollback procedures, are maintained and up to date.
• Post-Release Support: Monitor the performance of new releases and coordinate with relevant teams to address any post-release defects or improvements.
• Automation & Continuous Improvement: Lead initiatives to automate release processes and improve release efficiency, working with development and operations teams to introduce CI/CD (Continuous Integration/Continuous Deployment) pipelines.
• Candidate is accountable for professional working behavior to include building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating VSHRED’s core values.
• An employee may perform duties outside of their normal responsibilities as needed