Autowave Limited specialises in the wholesale of auto locksmith equipment and supplies.
We’ve always got an eye on the latest trends and really value our customer feedback to put their needs first. That’s why we’ve satisfied customers on every continent and are thrilled to be at the forefront of an ever-expanding, exciting industry.
Autowave’s core products are automotive locksmith equipment, car keys and vehicle programming tools. An interest in this area of the automotive aftermarket is essential.

Job Description

• Handling inbound calls from customers providing sales and technical information
• Proactively calling customers and potential customers
• Identifying new business opportunities
• Meeting sales KPIs
• Dealing with general enquiries
• Processing sales orders using business management software
• Using a CRM system to effectively manage your customers and leads
• Upselling additional services and products
• Mailing out welcome packs to new customers
• General office administration
• Taking payments from customers
• Carrying out parts checks using resources such as Parts Link 24

Skills Required

• Confident telephone manner
• Excellent communication and customer service skills
• Highly motived with the initiative to work to a high standard in a close-knit team
• Excellent written communication and numeracy skills
• Proven IT skills using Microsoft
• Ability to work in a busy environment
• Being a team player but also being able to work independently to identify opportunities.

Qualification/Experience Required

• Previous experience of working within sales desirable
• Minimum of 2 years working within the automotive industry
• Experience in a B2B environment

Monday - Friday 9:00am-5:30pm
This is an office based role in Long Eaton, Nottingham.
Job Type: Full-time
Pay: From £28,000.00 per year

Additional pay:

• Performance bonus

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Sales: 1 year (preferred)
• Automotive: 2 years (required)

Work Location: In person
Reference ID: TSA 150

Please refer the Job description for details