TECHNICAL SALES/CUSTOMER SERVICE | KEIGHLEY | FULL TIME | COMPETITIVE SALARY

Due to the expansion of our client’s service department, they are currently recruiting for a Technical Sales/Customer Service professional to work UK-wide. Working as part of their team, you will be helping provide an excellent support service to customers.
In this position, you would be responsible to the Managing Director & Service Director and based at the head office in Keighley, although their customers’ sites are UK-wide.

• Receiving enquiries via phone and email, preparation of quotations, answering technical questions and visiting sites when required to assess and advise on specific site requirements.
• Technical assistance in the day-to-day operation of the business.
• Attending customers’ sites to solve problems and breakdowns.
• Evaluating customer boiler requirements for interfacing with hire plant controls.
• Attending customer sites to ensure that the boiler and ancillary plant are running correctly, efficiently and safely, making adjustments or parts replacement as necessary (when fully conversant with the plant)
• Advising/training end users in correct boiler operating procedures where necessary
• Project work
  Whilst some working away from home would be involved, we currently envisage this to be up to two days per week. This is very much an evolving role and will develop in line with skills and experience.