ABOUT YOU

If you are currently in a junior technical sales coordinator role or are currently working in a sales or office administration role, this is the ideal next step in your career. It would be an advantage if you already work in our sector and have knowledge of our product type or have a mechanical / electrical degree.

ESSENTIAL SKILLS AND COMPETENCIES OF THE TECHNICAL SALES COORDINATOR:

• Computer literate; thorough working knowledge of MS Office, with use of database systems a strong advantage
• Competent business administration skills
• Educated to a high standard
• Excellent communication skills (written and verbal)
• The ability to deal professionally with customers
• The ability to work independently or as a member of a team
• A positive personality and helpful disposition
• Willingness to visit construction sites throughout the South East
• Enjoy working outdoors and within an office environment
• An ability to work accurately with part lists and allocations
• A hands on mechanical approach to problem solving
• Understanding of basic electrical systems
• Understanding of basic pipework installations

DESIRED SKILLS AND COMPETENCIES OF THE TECHNICAL SALES COORDINATOR:

• Ability to work under pressure
• Mature outlook
• Flexible approach
• Trustworthy, honest and have integrity
• Enjoy working with people of all age groups and backgrounds
  · Experience in the pumped drainage industry or related service industry
  · Engineering background
  The successful candidate should live locally and will ideally have previously worked in Sales Administration.

ABOUT THE TECHNICAL SALES ENGINEER ROLE

As the Technical Sales Engineer, reporting to the Technical Sales Director, you will provide general assistance to the Sales Department.

AS TECHNICAL SALES ENGINEER YOUR RESPONSIBILITIES AND DUTIES WILL INCLUDE:

• Converting raw customer enquiries into technical specifications and quotations which are tailored to suit clients’ requirements
• Logging and chasing sales quotations in line with our company procedure
• Logging sales orders in line with the company’s procedures
• Communication of these sales orders to the Production Department
• Raising purchase orders and invoices for these sales orders
• Managing sales from concept to completion to ensure customer satisfaction
• Selecting and creating monthly case studies to publish on the website
• Creating quarterly e-shots to be sent to the customer database
• Participation in the out of hours rota on a technical support basis