About the job

We are looking for a Technical Sales Engineer with strong experience in domestic fire alarm products and systems.

You will work closely with our sales team and customers across the UK & Ireland, providing technical advice, product demonstrations, training and pre-sales support. The role requires a solid understanding of the domestic fire alarm market, relevant regulations and installation requirements.

Key Responsibilities

• Provide technical and pre-sales support to customers and the sales team across the UK & Ireland.
• Recommend suitable domestic smoke, heat and CO alarm solutions based on customer and project requirements.
• Support customer meetings, product demonstrations, trials and site visits.
• Deliver product and installation training to installers, distributors and partners.
• Assist customers with installation, configuration and troubleshooting.
• Support technical enquiries and project opportunities through to successful conversion.
• Build strong technical relationships with installers, electricians, distributors and other industry partners.
• Provide market and customer feedback to Product Management and R&D.
• Support the preparation of technical guides, FAQs and training materials.
• Attend exhibitions, roadshows and customer events where required.

Requirements

Essential

· Previous technical experience with domestic fire alarm systems, including smoke, heat and CO alarms.

· Good understanding of relevant UK and Ireland regulations, standards and installation requirements for domestic fire detection.

· Experience working with installers, electricians, distributors or other industry customers.

· Strong communication, presentation and problem-solving skills.

· Comfortable delivering technical training and product demonstrations.

· Self-motivated and proactive, with the ability to work independently and take ownership of tasks and customer issues.

· Able to manage priorities effectively without requiring constant direction.

· Comfortable working in a fast-moving environment and willing to embrace change and take on new challenges.

· Full driving license and willingness to travel regularly across the UK & Ireland.

Desirable

· Experience with commercial fire alarm systems.

· Experience with CCTV, security or other low-voltage systems.

Ideal Candidate

A practical, customer-facing engineer who understands domestic fire alarm products and regulations, and can combine technical knowledge with a commercial mindset to help customers choose the right solution and support sales growth. You will be self-motivated, proactive and able to work independently, taking ownership of your responsibilities without requiring constant direction. You should be comfortable working in a fast-moving environment, willing to embrace change, take on new challenges and adapt as the business grows.

We are looking for someone with a can-do attitude who is resourceful, accountable and willing to step outside their immediate responsibilities when needed to support customers and the wider team.

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