JOB DESCRIPTION: TECHNICAL SALES EUROPE/AMERICAS FOR MAN MADE FIBERS SEGMENT

Bozzetto Group, founded in 1919, is a global chemical company headquartered in Filago (BG) with production sites and offices worldwide, employing around 700 people. We specialize in advanced chemical products for the textile industry, construction, water treatment, detergents, cosmetics, agrochemicals, and many other applications. Our strong commitment to ESG (Environmental, Social, and Governance) initiatives ensures high standards of quality and sustainability, while fostering a safe, healthy work environment that respects work-life balance. At Bozzetto Group, we offer a dynamic, diverse, and international workplace with excellent growth opportunities.

POSITION OVERVIEW

The candidate will be responsible for marketing and sales strategy, sales management and technical support in Europe and Americas to ensure revenue and customer satisfaction, combining technical expertise with strategic sales skills.
Our Technical Sales will operate in the MMF Business Line, focusing on our chemicals used in Cellulosic and Synthetic fiber production and will report to the Business Line Manager.

QUALIFICATIONS:

• Bachelor’s Degree in Chemistry or Material Sciences, or technical education in a textile related field
• Proven experience (minimum 5 years) in the MMF industry, in marketing and sales positions or in customer technical support
• Excellent analytical, interpersonal and communication skills; value-added solution selling
• Strong negotiation and problem-solving skills
• High proficiency in IT tools (Excel, Word, Web tools); knowledge of SAP is a plus
• Mandatory use of English (technical and commercial), German is a plus
• Willingness to travel (EU and extra EU)

• Identify customer needs, present tailored technical solutions, and build long-term business relationships with clients.
• Act as link between customers, R&D and Supply Chain (production, planning and purchase) on product development.
• Troubleshooting: management of significant customer quality issues with analysis of the possible causes and proposal of technical solutions.
• Technical support for the business segment: customer technical training, attendance at exhibitions, joint visits with distributors.
• Collaborate with internal R&D and product development teams to tailor solutions for specific customer requirements.
• Provide on-site technical assistance and troubleshooting for customers during production trials.
• Train customers and partners on product use, benefits, and proper integration into their processes.
• Introduce and track KPIs to validate the effectiveness of current/new products.