TECHNICAL SECURITY ANALYST - IDENTITY & ACCESS MANAGEMENT PROVISIONING:

On behalf of our Banking client, Procom is searching for a Technical Security Analyst - Identity & Access Management Provisioning for a 6-month role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.

TECHNICAL SECURITY ANALYST - IDENTITY & ACCESS MANAGEMENT PROVISIONING - JOB DESCRIPTION:

The project involves supporting the Identity & Access Management team by provisioning end user access to various systems. The role includes troubleshooting technical issues, reviewing and analyzing queues for trends, and handling interaction resolution and escalations with a high focus on customer support and efficient IT documentation.

TECHNICAL SECURITY ANALYST - IDENTITY & ACCESS MANAGEMENT PROVISIONING - MANDATORY SKILLS:

• Bachelor’s degree in computer sciences or IT-related disciplines
• Certifications in information security preferred
• 1-3 years of experience in a similar field (helpdesk, customer support, access)
• Knowledge in Identity & Access Management controls and policies
• Skilled in collaboration, troubleshooting, and gap analysis
• Strong technical writing aptitude, written and verbal communications skills

TECHNICAL SECURITY ANALYST - IDENTITY & ACCESS MANAGEMENT PROVISIONING – NICE-TO-HAVE SKILLS:

• Certification or education in Cyber Security
• Knowledge in ServiceNow
• Macro/PowerShell scripting/programming

• Monitor bins for access requests
• Provision access as submitted on the request
• Support access issues via Incident bin
• Work well independently as well as collaboratively
• Communicate well, written and orally
• Understand technical documents such as provisioning guide