Technical Service Representative, Loader - Lab City, NL

at  Komatsu

Date: Jan 29, 2025
Location:Wabush, NL, CA, A0R 1B0
Req ID: 32081
Onsite or Remote: Onsite Position
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technological innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

KOMATSU MINING CORP. OFFERS REWARDING EXPERIENCES AND UNIQUE GROWTH OPPORTUNITIES:

• Competitive wages: base pay is $60.95/hour
• Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
• Personal wellness spending account
• Company-sponsored registered pension plan (RPP) and matching program.
• Safety boot voucher
• Paid vacation
• Company-supplied tools
• 4/5 Rating on Glassdoor
• Sustainable employment
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
• Discussion regarding full compensation package conducted upon initial pre-screen
  Please visit our website https://www.komatsu.com/careers/ for more information.

QUALIFICATIONS/REQUIREMENTS

• Red Seal Journeyperson Electrical or Mechanical certification required; dual ticket preferred
• Minimum 4-8 years related experience in maintenance, repair, service and inspection of mining equipment
• Must be fluent in both English and French
• Must be able to safely lift 50lbs unassisted
• Experience in the repair and maintenance of LeTourneau products is an asset
• Understand the operation and function of mining loaders and be capable of accurately diagnosing problems
• Experience troubleshooting mining machines while working in an outdoor environment
• Demonstrated electrical and/or mechanical proficiency on high voltage electrical equipment
• Experience in testing the repaired equipment for proper performance
• Superior customer service skills and communication skills are required
• Basic knowledge of Can Buss communication network an asset
• Solid track record in dealing with customers in a technical role
• Adjust, repair or replace all defective equipment parts, components or systems at customer sites
• Ability to document and report machine issues in a timely and accurate manner
• Able to maintain a safe and clean work environment
• Must be able to work with minimal supervision but also participate in the work of other mechanical and electrical journeymen and apprentices within the field environment
• Knowledge and experience working with Microsoft Office (Word, Excel, Project)

• Be available for equipment builds, commissioning stage, and follow-up repair and service
• Provide technical support to our product lines on customers’ sites
• Research and troubleshoot technical issues
• Apply hydraulic, mechanical and electrical knowledge to equipment issues
• Maintain customer database
• Interface current field issues with our product support group to assist, rectify and improve repetitive or critical issues
• Willingness to work overtime when required
• Maintain a safe and clean work environment
• Adjust, repair or replace all defective equipment parts, components or systems at customer sites
• Other duties, as assigned