Technical Service Specialist
at
Natus Medical Incorporated
Middleton, Wisconsin, USA
-
Full Time
Start Date
Immediate
Expiry Date
16 Oct, 25
Salary
75000.0
Posted On
17 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Hospital/Health Care
Description
Responsibilities
Changing Lives - As a Technical Service Specialist, you provide software and hardware support for our Hospital and Clinic customers via telephone to ensure prompt resolution of customer issues for a diverse range of medical devices in the neurology area
Global Environment – You can expect to work closely with Sales, Hardware, and Customer Service groups to communicate customer feedback and resolve issues using SalesForce
Troubleshooting on networking issues, Microsoft Office Platform, and Windows computer systems
Training – you may not know the ins and outs of medical device products, but quality is important to you, and you are hungry to learn our quality system and be part of this
meaningful industry
Career Development – the longer you work with us, the more you learn and develop skills for roles in our other areas like Technical Services management, Operations, and Engineering