We are looking for a Technical Service Administrator who will play a critical role in describing, listing and coordinating the technical services offered to the customers from various service providers; internal and external. She/He will play a key role in vendor registration along with onboarding and will be the coordinator for services listing in websites and other systems. The role will be the first and main point of contact with the external service providers, and a bridge between service providers and customers.

Key Responsibilities:

• Provide high-level administrative support to service providers in the form of assistance in listing services, training and onboarding.
• Oversee both hard and soft document control
• Support service providers in case of any issue with regards to software in coordination with IT team
• Provide support to customers in case of any glitches or service issues
• Prepare detailed description of services offered including the time taken to complete task and the cost involved
• Prepare professional service lists, presentations and briefing materials as required.
• Assist in preparation of reports, technical and non-technical
• Ensure clear communication within the team and with all stakeholders.
• Other assignments and tasks which will be added to the role when the job role expands

The ideal applicants should tick below listed:

• Bachelor’s degree in engineering or business administration
• 5+ years of experience in a technical administrative or project coordination role.
• Prior experience in Facilities Management.
• Excellent Writing skills
• Positive approach to customer and clients
• Must be flexible to take on additional tasks to assist company
• Team player
• Proactive with independent working skills
• Ability to multitask, prioritize and plan to meet tight deadlines to achieve required targets
• The ideal person should have technical writing capabilities, excellent communication, training skills and planning skills.

Kindly note that this is not related to IT services and is related to MEP/Facilities Management Services.
We are an equal opportunity provider and all who tick above listed expectation are free to apply. Short listed candidates will be contacted for interviews.
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month

Education:

• Bachelor’s (Required)

Experience:

• Facilities Management: 1 year (Required)
• MEP Coordinator: 1 year (Required)

Application Deadline: 18/04/202

• Provide high-level administrative support to service providers in the form of assistance in listing services, training and onboarding.
• Oversee both hard and soft document control
• Support service providers in case of any issue with regards to software in coordination with IT team
• Provide support to customers in case of any glitches or service issues
• Prepare detailed description of services offered including the time taken to complete task and the cost involved
• Prepare professional service lists, presentations and briefing materials as required.
• Assist in preparation of reports, technical and non-technical
• Ensure clear communication within the team and with all stakeholders.
• Other assignments and tasks which will be added to the role when the job role expand