Do have experience of managing and optimising the performance of a technical service and sales team?
Do you have knowledge of working with Doors or Doorsets, or experience of building regulations, building product enquiries, orders and estimating?
Do you want to apply your skills in a global organisation, where we are passionate about challenging the current state and facilitating process improvement and best practice initiatives?
Here at JELD-WEN UK, a global organisation that produces and manufactures Doors and Doorsets, we’re looking for a Technical Services Manager to join our well-established team. Working from our site in Sheffield UK you will lead and enhance the performance of our teams handling commercial door set quotes, door kit estimates and RMI orders resulting in operational efficiency, improved quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness.
The Technical Services Manager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross-functional collaboration, and leveraging data-driven insights to support continuous improvement. Ultimately, the Technical Services Manager is responsible for ensuring seamless operations, high-quality service delivery, and a culture of accountability and growth.
You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and root cause analysis and issue resolution alongside process improvement and standardisation.
We offer a competitive salary, performance related bonus, 25 days holiday, 7.5% pension, medicash health care plan, salary sacrifice schemes and much more.

WHY JOIN US.

“We are passionate about doors and are one of the world’s largest manufacturers in this field. If you want to join us, we provide an international environment, a high level of flexibility, great potential for personal development and the opportunity to work with strong brands”.
We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Please refer the Job description for details