DESCRIPTION

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!

SKILLS (PEOPLE & TECHNICAL)

• Engage with the Facilities Management, Building Consultancy, and Sustainability teams and develop a partnering ethos to aid V3 offers
• Assist in the administration of MAPP’s MEP Data in Risk Wise and other electronic management systems for the Facilities Management Team.
• Assist with the management of technical site inspections, audits
• Take a lead role in liaising with any fit-out, project work, or redevelopment instructions.
• The role may require a degree of out-of-hours support and guidance for maintenance and emergency activities as required.
• Assist with increasing the FM, Surveying, and Sustainability competency base.
• Manage a team aligned with the MAPP Values
• Support the Facilities Management Team on small building works projects such as fabric works, plant replacement, and insurance works, ensuring projects are delivered on time, cost, and quality.
• Provide Engineering contact touchpoint for business, direct questions either upward to TSD or via consultants support network.
• Periodic Audits Management – in conjunction with MEP consultants Review of Contractor PPM documentation and Contractor logbooks, inspections of Plant Room and M & E equipment to ensure good condition and operation.
• Review of Water Management System and Closed Water testing data
• Review of all MEP-related H&S requirements and associated documentation
• Review of Contractor’s performance against KPIs
• Periodic review of Energy performance and advice on sustainability data provided by the MAPP sustainability team or clients nominated representative
• Chair periodic contractor meetings and the issue of minutes thereafter to ensure the closing out of issues.
• Liaise with the Building Management operational team to assist in the delivery of any MEP-focused ESG
• Delivery MAPP FM Consultancy activities across their portfolio and take a lead role in building optimisation implementations across your portfolio
• Review technical documentation on behalf of managing agents relating to fit-out, project, or redevelopment work.
• Provide ad hoc technical resources to ensure MEP compliance audits are completed in line with the requirements of ACOPs, ISO, and British standards applicable to MAPP’s management to aid the MAPP V1 standards
• Full review of all contractor quotations and review with the contractor as required and/or recommendations for instruction provided to the client.
• Provide ad hoc advice to clients on all M & E services on-site as required.
• Consider implementation of new technologies including ‘Smart buildings solutions@ and Internet of Things (IOT) monitoring solutions MEES, or carbon to net-zero initiatives.
• Please check Role Profile for full list

LEVEL OF EXPERIENCE / CERTIFICATIONS:

• 4 years experience of working in a similar role
• Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.
• Experience of managing fit out works from the Landlord perspective.
• Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.
• Knowledge of working at height, confined spaces, pressure systems and substantial knowledge of operating, maintaining, and HVAC systems.
• Computer literate; able to create spreadsheets, presentations and write logical, concise, and persuasive reports
• H&S and Fire safety understanding and assessments

Qualifications:

• Relevant Engineering qualification or experience.
• Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSH

Working Hours: 9am - 5.30pm Monday - Friday

SALARY RANGE (BASED ON EXPERIENCE)

£65,000 - £85,000 per annum, depending on experience.

TITLE, TEAM AND ROLE SUMMARY

Title : Technical Services Manager
Team : Central FM – Technical Services
Who Does This Role Report Into? Operations Manager

ROLE SUMMARY / PURPOSE AND SCOPE

Overseeing the Technical Facilities Management at BlueFin. You will provide close management of the technical supply chain along with providing engineering and technical support to the portfolio and FM teams. The Technical Services Manager will be proficient within their discipline and will need to be able to work across a variety of interrelated work streams;

• Business Solutions
• Transition Management
• Operational / Contract Management
• Project Management
• Engineering Consultancy
• Health and Safety Compliance Management
• Sustainability and Energy Management