Technical Solution Engineer - IN WIEN - €45.000,00 - (m/w/d) at chatarmin.com GmbH

Vienna, , Austria -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

65000.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

API Calls, Webhooks, JSON, API Documentation, LLM Prompting, Customer Engagement, Issue Resolution, Stress Resistance, Communication Skills, Organizational Skills, Self-Management, Discipline, Proactivity, Tech Interest, Startup Interest, German Fluency

Industry

Software Development

Description

We’re a real startup, not a playground. Bootstrapped and fast-growing. Our motto: Move fast, break things. Chatarmin to the moon. We are built for e-commerce brands in the B2B SaaS space. High pace, high expectations, zero corporate nonsense. We're here to win and so should you be. We are looking for a 2nd-Level Solution-Engineer who’s ready to take ownership from day one. You should thrive under pressure, work autonomously, and have a hands-on attitude. Think like an athlete: disciplined, self-motivated, and pushing through when it gets tough. Aufgaben Deliver solutions for key accounting so our clients thrive and prosper Own onboarding, support, product tickets - the full lifecycle Directly solve client issues without waiting for others to jump in You're working for our key accounting: Which are the strategic partners who help clients get the most out of Chatarmin to drive real, measurable success in their business. Get your hands dirty in operations and feedback loops to improve the product. Qualifikation You have a good understanding of how API calls and webhooks work and can read and understand JSON and API documentation. In addition, you have practical experience in how to prompt LLMs correctly. You enjoy engaging directly with customers and take pride in resolving issues efficiently. High stress resistance: You don’t panic when things go sideways Strong communication and organizational skills. Self-managed, disciplined, proactive. Genuine interest in tech, startups, and building something meaningful. Preverably living in Vienna. Europe is a must. Fluency in both German and English (spoken and written) is mandatory. Benefits Young, highly motivated team with zero ego Speed over politics: If you have an idea, run with it Direct impact on the company and the product Real growth opportunities - we promote from within. This is a place to build your career Earn what you’re worth: We offer good base pay + uncapped commissions. Your output defines your income Interview Process Case Study for CS Teamlead Interview: 60 Minutes Case Study and Q&A Test Day in the Vienna Office & Cultural Fit Offer, Signing, Rampup and Go-Live.

Responsibilities

The role involves delivering solutions for key accounting functions to ensure client prosperity and owning the full lifecycle of onboarding, support, and product tickets. Responsibilities include directly solving client issues and working closely with strategic accounting partners to drive measurable success.