Technical Solution Specialist at Tomra

Belgrade, Central Serbia, Serbia -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Documentation, Configuration, Technical Support, Operational Support, Cross-Functional Collaboration, Training, Analytical Skills, Problem-Solving, Team Player, Detail-Oriented, Communication, Electromechanical Systems, Sensor-Based Systems, AutoCAD, 3D Model Conversion, CPQ

Industry

Automation Machinery Manufacturing

Description

Company Description TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides solutions that enable the circular economy with advanced collection and sorting systems, and food processing by employing sensor-based sorting and grading technology. At TOMRA, we value and encourage innovation, passion and responsibility in everything we do. The TOMRA Group employs 5,000 people globally and is listed on the Oslo Stock Exchange (OSE: TOM). TOMRA was named Norway’s Most Innovative Business in 2023, number one in the list of the country’s top 25 companies. TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. Founded on the invention of the world's first reverse vending machine, we are now responsible for approximately 85,000 installations across more than 60 markets. By providing an effective and efficient way of collecting, sorting and processing containers, TOMRA's reverse vending systems make it easy for consumers to recycle and contribute to a more sustainable planet. Job Description Help shape the Technical Solutions within our New Markets at TOMRA Collection. As a Technical Solution Specialist, you play a key role in ensuring our products are accurately configured, documented and ready for successful installation and service. You will create and maintain technical drawings, BOMs and product documentation, while providing expert support to Key Account Managers and cross-functional teams. Your work ensures quality, compliance and smooth operations across the full customer lifecycle. Key Responsibilities: Technical Documentation & Configuration Develop and maintain technical drawings, Bills of Material (BOM) and pricing configurations. Ensure accurate data intake from CRM and maintain up‑to‑date product documentation. Identify and close information gaps by collaborating with relevant stakeholders. Operational Support Provide technical support to installation, service and customer care teams. Contribute to day‑to‑day operational activities and ensure smooth running of business processes. Ensure adherence to safety standards, compliance requirements and SLAs. Cross‑Functional Collaboration Work closely with Key Account Managers and the Sales team to ensure product readiness and consistent customer alignment. Gather and share continuous feedback from customers to support product improvements. Training & Enablement Design engaging training materials for internal stakeholders. Deliver product training sessions to enable teams in installation, service and sales. Qualifications Bachelor’s degree in engineering or a related technical field. 3+ years of experience in product support, technical service or similar roles. Proficiency with technical drawing and configuration tools (e.g., AutoCAD, 3D model conversion, CPQ). Solid understanding of electromechanical systems and digital platforms; experience with sensor‑based or automated systems is an advantage. Strong analytical and problem‑solving skills with the ability to communicate complex technical information clearly. Personal Qualifications Structured, detail‑oriented and analytical. Strong team player with the ability to work independently and make informed decisions when required. Comfortable working towards KPIs and delivering high‑quality outputs consistently. Additional Information Join a company that combines purpose with innovation. In this role, you’ll help shape operational excellence and directly contribute to TOMRA’s success in new European markets, helping us scale sustainability across the region. At TOMRA, your work has real impact, and your ideas help shape a better future. Learn more about life at TOMRA! What do you get from joining TOMRA? Opportunity for career development and enhancing international connections A unique chance to be a critical part of taking business growth to the next level Work in a collaborative and innovative environment. Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest. Deadline for applications is 18th February 2026. TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Responsibilities

The Technical Solution Specialist will develop and maintain technical documentation, including drawings and Bills of Material, while providing operational support to installation and service teams. This role also involves collaboration with sales teams to ensure product readiness and customer alignment.