Technical Solutions Consultant at The Access Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce, Solution Engineering, Technical Discovery, Product Demonstration, AI, Problem Solving, Collaboration, Communication, Sales Support, Customer Engagement, Workflow Configuration, Demo Environment Management, Accounting Software, Training, Feedback, Storytelling

Industry

Software Development

Description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. About you: We are looking for a technically skilled and commercially minded Technical Solutions Consultant to join the Accountants division at Access Group. In this role you will partner directly with our sales teams to deliver compelling, customised product demonstrations and technical solutions that help accounting firms across Australia and New Zealand visualise the art of the possible. You will work across our core product portfolio including Access Practice Management (APM) built on the Salesforce platform, Access EVO, Compliance among others. You will be responsible for building and maintaining demonstration environments in Salesforce, configuring flows, approval workflows and custom scenarios that bring our solutions to life for prospects and customers. This role is perfect for someone who loves technology, enjoys solving problems in front of people and wants to learn how AI helps businesses. We’ll teach you our products, but you will need to have strong Salesforce skills and curiosity about how new technologies can help accounting firms. Day-to-day, you will be focused on: Solution Demonstration and Storytelling: Design and deliver high-impact, tailored product demonstrations to prospects and customers that showcase the full capability of the Access Evo Platform and Accountants Division solutions. Demo Environment Build and Management: Create, configure and maintain Salesforce based demo environments for Access APM, including custom objects, flows, approval workflows, dashboards, reports and sample data sets, ensuring demo environments are current, reliable and tailored to specific prospect segments. Technical Discovery and Solution Design: Partner with Business Development Managers and Account Executives to conduct technical discovery with prospects, developing solution architectures and recommendations that map Access products to customer needs, and present these back clearly in workshops, whiteboarding sessions and formal proposals. AI Capability Enablement: Demonstrate AI-powered use cases to prospects including intelligent advisory workflows, automated compliance checks, and agent-driven task automation. Staying current on AI developments within the Access platform and across the broader market and feed insights back into the Presales playbook. Sales Partnership and Deal Support: Support the sales team throughout the entire sales process. Joining discovery calls, answer technical questions in proposals, helping build proof of concepts and explain why our solutions are better than competitors. Product Feedback and Cross-Functional Collaboration: Working closely with Product Management, Engineering and Customer Success to provide structured feedback on product gaps, feature requests and competitive intelligence gathered from prospect and customer engagement. Knowledge Sharing and Enablement: Building and maintaining a library of reusable demo scripts, environment templates and best-practice guides. Sharing knowledge across the Presales team to improve capability and consistency. Supporting sales enablement – training BDMs and Account Executives on products, competition and effective demonstration techniques. Your skills and experiences might also include: Hands on Salesforce experience – you can set up custom fields, create workflows, build reports and configure the system. Ability to build demo environments on your own. Salesforce Admin certification preferred, other Salesforce certifications are a bonus. At least 3 years Presales and Solution Engineering experience within a technical Presales, solution engineering or consulting role within a SaaS or enterprise software environment. Excellence at explaining technical concepts to any audience – from CEOs to technical teams. You are able to bring demos to life by telling compelling stories, not just showing features. A genuine interest in AI and how it helps businesses. You’ve used tools like Claude, Copilot or other AI assistants. We’ll teach you Access EVO Navigator and Agent Builder on the job, but you should understand basic AI concepts and be able to explain AI benefits to customers in simple terms. Accounting experience is a bonus but not essential. Understanding how accounting firms operate and their software needs will help you hit the ground running. The ability to explain how our software connects with other business tools like tax software, document systems and reporting tools. You will be comfortable drawing out solutions and discussing how different systems work together. Knowing that your job is to help win sales. You can read the room, adjust your demo based on how people react and focus on the biggest opportunities. Experience with sales processes like MEDDPICC is helpful. A love of learning about new products and technologies. You actively seek training and certifications. You have a positive attitude and enjoy working in a fast-changing environment where you need to stay up to date. What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You. Hello! We are thrilled you are considering Access as your next career move. Why? Because At Access, people are at the heart of everything we do. Our people are game-changers, life-lovers, culture-builders, and free-thinkers. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their best. We believe in hiring creative, curious, and caring future ready people who bring their unique diversity and a learn-it-all mindset to our global team. We believe in working hard as a collective team to win with our customers, give back to the communities we represent, and celebrate successes together. We can’t wait to meet you.

Responsibilities

The Technical Solutions Consultant will partner with sales teams to deliver customized product demonstrations and technical solutions for accounting firms. Responsibilities include building demo environments, conducting technical discovery, and supporting the sales process.