REQUIREMENTS:

• Education: Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field.
• Experience: Minimum of 7+ years of experience in IT systems support, solutions implementation, or systems administration.

CORE CAPABILITIES:

• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT

KEY RESPONSIBILITIES:

• Provide hands-on technical support for IT systems, applications, and infrastructure within enterprise environments.
• Assist in implementing and troubleshooting solutions that align with project goals and compliance requirements.
• Support ongoing system maintenance, documentation, and updates across various platforms and technologies.
• Coordinate with project teams and stakeholders to resolve technical challenges and propose practical solutions.
• Monitor system performance and recommend improvements to enhance reliability and efficiency.

CLOUD SUPPORT RESPONSIBILITIES:

• Assist in assessing cloud requirements and support the execution of cloud adoption plans.
• Provide technical input on cloud services and tools that align with customer goals.
• Collaborate with engineering teams to support hybrid and multi-cloud environments.
• Maintain a working knowledge of major Cloud Service Providers and their core services.