Technical Solutions Lead - Salesforce (IN) at Cencora

pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Development, Solution Design, Project Management, Technical Leadership, Stakeholder Communication, Quality Assurance, Salesforce Service Cloud, Apex, Lightning Components, Visualforce, Salesforce APIs, Agile, REST, SOAP, Problem-Solving, Analytical Skills, Communication Skills

Industry

Hospitals and Health Care

Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Key Responsibilities Solution Design and Development Lead the design and development of Salesforce Service Cloud solutions, including custom applications, integrations, and configurations. Develop and maintain custom objects, workflows, validation rules, approval processes, and other Salesforce.com features. Leverage Salesforce tools like Apex, Lightning Components, Visualforce, and Salesforce APIs to deliver high-quality solutions. Project Management Manage the end-to-end development lifecycle, from requirement gathering and design to development, testing, and deployment. Coordinate with cross-functional teams, including business analysts, project managers, and other developers, to ensure seamless project execution. Ensure projects are delivered on time, within scope, and within budget. Technical Leadership Provide technical guidance and mentorship to junior developers and other team members. Conduct code reviews to ensure adherence to best practices and coding standards. Stay updated with the latest Salesforce features and updates, and proactively recommend improvements to existing solutions. Stakeholder Communication Collaborate with business stakeholders to understand their requirements and translate them into technical specifications. Communicate project status, risks, and issues to stakeholders and manage expectations effectively. Conduct training sessions and create documentation to ensure users are proficient with the implemented solutions. Quality Assurance and Support Develop and execute test plans to ensure the quality and functionality of Salesforce solutions. Troubleshoot and resolve issues related to Salesforce applications and integrations. Provide ongoing support and maintenance for deployed solutions to ensure continuous improvement and user satisfaction. Compliance and Security Ensure Salesforce solutions comply with industry standards, best practices, and regulatory requirements. Implement security and data protection measures to safeguard sensitive information. . Qualifications Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: Minimum of 5 years of experience in Salesforce development, with a focus on Salesforce Service Cloud. Proven experience in leading development projects and managing teams. Technical Skills: Proficiency in Salesforce development tools, including Apex, Lightning Components, Visualforce, and Salesforce APIs. Strong understanding of Salesforce Service Cloud features and capabilities. Experience with Salesforce integrations using REST/SOAP APIs, middleware, and other integration tools. Familiarity with Agile/Scrum methodologies. Certifications: Salesforce certifications such as Salesforce Certified Service Cloud Consultant, Salesforce Certified Platform Developer I & II, Salesforce Certified Experience Service Cloud Consultant, are highly preferred. Soft Skills: Excellent problem-solving and analytical skills. Persuasive communication and people skills. Ability to work independently and as part of a team. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com

Responsibilities

Lead the design and development of Salesforce Service Cloud solutions, ensuring seamless project execution. Provide technical guidance and support while managing the end-to-end development lifecycle.