Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

THE ROLE:

Will be responsible for bridging the gap between technical and non-IT users, ensuring that technical information is effectively communicated to non-technical users. This role requires a unique blend of technical expertise and client service skills to create awareness and engagement for client’s products.

8 to 10 yoe in similar role: Technical Support & customer management and service.

• Proven track record of effectively communicating technical information to non-technical audiences.
• Conversational Fluent English
• Stake holder management to work with stake holders closely.
• Technical knowledge on Microsoft 365 services majorly in Teams, SharePoint on product level.
• Gen AI solutions primarily Microsoft 365 Copilot, Canva, Adobe AI and other Gen AI tools are advantage.
• Open minded to learn new technologies and provide trainings to Business users with business use cases(example with Gen Ai tools like Microsoft 365 Copilot).
• Added advantage having Analytics knowledge with tools like Excel, Power Bi