JOB DESCRIPTION:

Join the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales.
With over 20 years’ experience in workers compensation claims management, a unique opportunity exists to join a new DXC team. DXC are currently partnering with a reputable Government Health Organsiation, setting up their Wokers’ Compensation Department and would love you to join the team as a Technical Specialist.
The Technical Specialist is to provide technical advice and feedback to Case Managers on appropriate legislation to better understand and anticipate each claim’s technical and legal aspects. Assist with improving return-to-work outcomes, determining ongoing entitlements for the injured worker, and reducing overall claim costs.

• Delivering prompt and effective specialist technical claims advice
• Working together with the Case Manager to provide guidance and support to maximise outcomes.
• Providing guidance and leading discussions on technical aspects of the claim with stakeholders
• Ensure compliance with all legislation, industry codes and company policies.
• Actively monitor developments within the industry to continuously develop knowledge of insurance guidelines, policy changes and modifications.
• Identify opportunities to review, develop and modify processes, procedures, standards and guidelines that support innovation, improved performance and improved customer experience
• Assist the Case Manager in conducting the ongoing ‘risk assessment’ and segmentation of claims through case conference process.
• Individually, work closely with the Claims Officers, Case Manager and Injury Management Advisor to assist in developing a strategic case management action plan for each claim