Technical Specialist at Eaton USA

Edmonton, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

94000.0

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Specification Interpretation, Quotation Generation, Customer Communication, Channel Partner Support, Opportunity Identification, Solution Provisioning, Process Tools Utilization, Application Assistance, Pricing Assistance, Competitive Activity Reporting, Relationship Building, Proposal Preparation, Electrical Products Knowledge

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Eaton’s Electrical sector is currently seeking a Technical Specialist to join our team. This position is based at our Edmonton, AB facility and offers benefits from day one. The expected annual salary range for this role is $75000 - $94000 a year plus bonus. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: In this role you will support customers and channel partners on assigned product lines. You will be responsible for accurate specification interpretation, quotation generation, technical support, and timely communication with customers, channel partners and manufacturing personnel. You will identify opportunities, provide solutions and ensure follow-through to meet customer expectations. You will utilize a combination of technical knowledge and process tools to achieve goals while delivering customer solutions and developing strong relationships. Customer Support – Provide technical support on electrical products, assemblies and services to customers and channel partners, including application and pricing assistance. Assist team members and channel partners on opportunity identification, quotation, order entry, production tracking and shipping. Collaboration – Support team members with quotation follow-up and competitive activity reporting. Work with internal teams to communicate and understand product applications and pricing strategies. Customer Relationships – Build relationships with customers, channel partners and internal personnel to enhance long term business growth. Prepare proposals based on customer requirements while meeting timeline expectations. Partner with channel to create focus and enhance market reputation. Digital Tools – Use pricing and process tools to complete competitive professional quotations. Qualifications: Basic Required Qualifications: • Diploma in Electrical Engineering/ Technologist or Bachelor's Degree in electrical engineering from an accredited institution or 309A Red Seal Electrician Ticket • Must be authorized to work in in Canada without company sponsorship now or in the future Preferred Requirements: • Professional Engineering licence (P. Eng). or Certified Engineering Technologist (CET) designation • Minimum 3 years of technical experience in the electrical industry What will make you successful? The ideal candidate is an agile learner who enjoys working in a fast-paced environment. They understand the importance of satisfied customers, strong channel partnerships and providing solutions that exceed customer expectations. We are looking for candidates who are diverse in their backgrounds, perspectives, and experiences, and can bring fresh and innovative ideas to our successful team. This posting is for an existing vacancy. At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made by Eaton leaders through a structured interview process and not AI. Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htm We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-CH1

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Responsibilities

This role involves supporting customers and channel partners on assigned product lines by ensuring accurate specification interpretation, generating quotations, and providing technical support with timely communication. The specialist will identify opportunities, deliver solutions to meet customer expectations, and utilize technical knowledge and process tools to achieve goals.