Technical Specialist at Encore Global
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

0.0

Posted On

23 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Customer Base

Industry

Other Industry

Description

POSITION OVERVIEW

The Technical Specialist (Audio) is a lead point of contact responsible for the planning, set up and operation of small to large-scale audio systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams, planning department resources and contributing towards department improvements. There will also be occasions where the individual will be required to deputise for the Technical Manager/Group Head. This position reports to the Technical Manager (Head of Sound)

JOB QUALIFICATIONS

  • Bachelor’s Degree or equivalent is preferred.
  • 4+ years of field experience in specialty area is required.
  • 3-5 years of customer service or hospitality experience is preferred.
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
  • Experience with project management of multiple tasks/initiatives.
  • Strong customer, client and co-worker interface experience and abilities.
Responsibilities

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