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Technical Specialist at Hyundai AutoEver Europe GmbH

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

24 Nov, 26

Salary

0.0

Posted On

26 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

Key Responsibilities:Acting as a key contact to our European stakeholders as technical support for Connected Car Services.
Troubleshooting customer issues reported by the service teams through a ticketing system
Supporting the technical team test (internal, external)
Diagnosing and troubleshooting E2E (from app to vehicle).
Supporting enhancement project and launching new feature of vehicle as backend cloud operation.
Providing CCS technical knowledge as customer service view.

Requirements:Bachelor’s degree in Information Technology, Computer Science, or a comparable field
Hands-on prior experience in JIRA or ServiceNow project management tools.
2+ years of development or technical support experience
Programming language experience in supporting applications (SQL, Java/.NET/C#/Perl/Python, etc.)
Understanding of XML/SOAP, web services, web application development
Strong troubleshooting, analytical, and communication skills
Knowledge of the foundations of IT security.
Understanding of automotive B2C business.
Strong English language skills (spoken and written)
Willingness to travel to other EU countries as required

Nice to have:Experience in Connected vehicle services and applications.
Knowledge of IoT related connectivity protocols such as HTTPS, TCP/IP, REST, MQTT, AMQP, WebSocket, Bluetooth, Wi-Fi
Proficient in scripting and programming for task automation

Responsibilities