Technical Specialist LifeCycle Management at DirectViz Solutions, LLC

, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Communication, Problem Solving, Customer Support, Microsoft Access, Active Directory, Record Keeping, Physical Counts, Audits, Report Generation, Equipment Issuance, Policy Compliance, Detail Orientation, Self-Management, Organizational Skills, Teamwork

Industry

IT Services and IT Consulting

Description

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs. At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today! We are seeking a highly skilled LifeCycle Management Technical Specialist to work Onsite at White Sands Missile Range, NM. A Secret clearance is required. Key Responsibilities: Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users requiring property documentation. Keeping accurate inventory records by ensuring that products are accounted for during both inbound and outbound processes. Maintain accurate records of all inventory, including stock levels, item descriptions, and locations. Conduct regular physical counts and audits of inventory to verify that the records match actual stock levels. Identify discrepancies between actual stock and recorded data and resolve them. Generate reports on inventory levels, trends, turnover rates, and other key metrics to inform management decisions. Assist with fulfilling customer orders or addressing customer inquiries related to inventory availability. Manage the Microsoft Access database and Active directory to accurately reflect the on-hand status of the property book. Receive and issue equipment in accordance with established policy, army regulation and best business practices. Qualifications: Certification: CompTIA Security+ at time of Hire Clearance: Secret/Interim at time of hire Demonstrated experience in inventory management o Mid Level: 1-2 Years o Senior Level: 3-5 Years Demonstrated ability to: o Communicate well both orally and in writing. o Interpret and execute independently detailed instructions, processes and protocols. o Support customer issues with highest level of professionalism and formulate thorough and accurate resolutions quickly. o Work independently; requiring ability to identify and execute tasking requirements, provide status to PM, and to flex to program requirements in a high-pressure environment. Understanding/ability to perform physical demands of position. This position will require the ability to stand, walk, and regularly stoop, kneel, bend, crouch and lift up to 25 pounds in performance of receipt/storage/delivery of technical assets to customers. Citizenship: United States Citizen Education: High School Diploma Physical and Mental Qualifications: Be able to maintain awareness during scheduled working hours. Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard) Able to lift up to 15 pounds. Excellent verbal and written communication; good command of the English language Execute tasks independently and work as a team. Learns and memories routine tasks. Strong organizational, grammar, business correspondence, and self-management skills Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities. DVS retains the right to change or assign other duties to this position. DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Responsibilities

The Technical Specialist will manage incoming requests for assistance, maintain accurate inventory records, and conduct regular audits. They will also generate reports on inventory metrics and assist with customer orders.