JOB SUMMARY:

The Standards, Innovation and Research (SIR) department is a strategic hub for Technical Risk Management (TRM) for NHBC, focused on thought leadership including stakeholder engagement to develop and deliver technical standards, guidance, research and competency to enhance our technical expertise. You will join technical quality team within SIR.

WHO WE ARE

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

WHY YOU SHOULD JOIN US

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.
Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.
We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

WHAT YOU’LL BE DOING

The role is located within one of the Standards, Innovation and Research teams to deliver on the key purposes of the department:
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Technical Research: Horizon scanning to help inform the wider business and mitigate future technical risk to the NHBC

• Innovation: Identification and safe delivery of new construction concepts/systems/processes that increase value for NHBC, customers, consumers and the wider industry.
• Standards: Produce and evolve technical standards and guidance that mitigates our insurance risk, defines a minimum warranty standard and promotes consistency in application.
• Technical Competency: To develop and demonstrate the technical competence of our people to regulators, internal stakeholders, and customers.

RESPONSIBILITIES EXTEND TO:

• Provide expertise to support the maintenance and development of NHBC’s Technical Risk Management Policy.
• Review, develop, publish and maintain NHBC’s technical positions relating to department purpose.
• Assist Operations by supporting NHBC’s Technical Risk Management (TRM) processes and procedures for Warranty and Building Regulation compliance.
• Develop and publish in areas of specialism, internal and external technical information guidance and communications in support of the consistent interpretation of NHBC Standards and Regulatory requirements.
• Assist in the relationship with builder customers, industry bodies, trade associations and professional institutes within defined area of specialism.
• Support the resolution of technical issues and enquiries for colleagues and external customers.
• Delivery of team specific project work.
• Adherence to role specific Standard Operating Procedures (SOPs)