Technical Specialist at Thai Union Group

, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop support, Network troubleshooting, Hardware maintenance, Software troubleshooting, IT inventory management, Ticketing system, Audit support, Server support, VM support, A/V equipment support, Project coordination, Communication skills, Problem-solving, Customer service

Industry

Food and Beverage Manufacturing

Description

Thai Union Group PCL Position: Technical Specialist Level: Section Manager Work location: Samut Sakhon (ไทยยูเนี่ยน ฟีดมิลล์ สำนักงานใหญ่ จังหวัดสมุทรสาคร) Responsibility: - End-user support for desktops, laptops, and other devices. - Support printer and network-related issues. - Support audit activity for both internal audit and external audit. - Basic level support for VM, server, network and other site-specific IT devices. - Troubleshoot and repair software and hardware-related problems. - Handle service requests and incidents. - Escalate issues to the next level and coordinate resolution with other team members. - Project coordinate working (installation, networks/cabling, machine staging, etc.). - Support A/V equipment in the meeting room - Maintain a record of IT inventory - Monitor and update the ticketing system and reporting as needed. Qualification: - A Bachelor’s degree in IT, Computer Science, Business, or a related field. - Strong verbal and written communication skills in both Thai and English. - 3-5 years of experience in customer or technical support, preferably within the fintech or technology sectors. - Effective problem-solving and troubleshooting abilities. - Attention to detail and active listening skills. - A customer-oriented mindset with a genuine passion for service excellence หมายเหตุ: 1) สถานที่ปฏิบัติงาน – ไทยยูเนี่ยน ฟีดมิลล์ สำนักงานใหญ่ จังหวัดสมุทรสาคร (แผนที่) 2) หากผู้สมัครมีข้อสงสัย อยากสอบถามข้อมูลเพิ่มเติม กรุณาติดต่อที่ careers@thaiunion.com

Responsibilities

The Technical Specialist is responsible for providing end-user support for hardware and software, including desktops, laptops, printers, and network devices. They will also manage IT inventory, support audit activities, and coordinate technical projects within the facility.