Technical Specialist - Tier 2 (Media Management) at Commvault Switzerland

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Storage Support, Backup Media Support, Media Agent Workflows, Data Path Troubleshooting, SAN, NAS, NFS, SMB, Enterprise Storage Arrays, Tape Libraries, Cloud Storage, Networking Fundamentals, Performance Analysis, Deduplication, Compression, Linux Administration, Windows Administration

Industry

Data Security Software Products

Description

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Technical Specialist - Tier 2 (Media Management) The Opportunity: We are seeking a highly motivated Technical Specialist – Tier 2 (Media Management) to join our Technical Support team. This individual will specialize in the "plumbing" of data protection—handling advanced troubleshooting of storage, media agents, libraries, and data movement workflows. This role is critical in analyzing performance, resolving data path issues, and ensuring hardware integration works seamlessly. The ideal candidate will have a strong technical background in storage arrays, networking, and deduplication technologies. You will work with cross-functional teams to assess storage risks, prioritize hardware remediations, and enhance the organization’s overall data reliability. What you’ll do… Handle advanced troubleshooting of Media Agent workflows, storage targets, and data movement. Analyze and resolve issues related to SAN, NAS, NFS, SMB, and storage arrays. Manage and troubleshoot configurations for tape libraries, VTL, and cloud storage integration. Perform performance analysis and data path troubleshooting to optimize backup speeds and reliability. Investigate Media Agent crashes and deep dive into deduplication and Auxcopy workflows. Collaborate with hardware vendors (NetApp, Dell EMC, HPE, Pure) to resolve integration issues. Analyze multipathing (MPIO) and networking issues affecting data transport. Provide mentorship and technical guidance on storage best practices to internal teams. Who you are? 8+ years of experience in storage/backup media support or administration. Strong experience in Media Agent workflows and data path troubleshooting. Deep understanding of SAN, NAS, NFS, SMB, and enterprise storage arrays. Knowledge of tape libraries, VTL, and cloud storage mechanisms. Strong networking fundamentals and performance analysis skills. Basic understanding of Deduplication, Compression, Indexing, and Auxcopy. Familiarity with major storage vendors (NetApp, Dell EMC, HPE, Pure) and multipathing tools is a plus. Experience with Linux/Windows administration as it pertains to storage mounting and management. You’ll love working here because... Continuous professional development, product training, and career pathing Annual health check-ups, Tuition Reimbursement An inclusive company culture, an opportunity to join our Community Guilds Personal accident cover and Term life cover Ready to #makeyourmark at Commvault? Apply now! #LI-RK1 Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com. Commvault's Privacy Policy

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Responsibilities

The Technical Specialist will handle advanced troubleshooting of Media Agent workflows, storage targets, and data movement. They will analyze and resolve issues related to various storage technologies and collaborate with hardware vendors to ensure seamless integration.